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Desktop Support Engineer Resume Sample, Experience : 8 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Configuring all types of Hardware and Software, Troubleshooting of hardware problems, Backup issues, Networking Problems, Managing and Configuring Storages.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:8 years
State:Madhya Pradesh
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:C.C. / CC : Certificate Course
Major / Specialization:Hardware & Networking
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Curriculum Vitae  :
Sunil Kumar Soni
Email  :sonisunilstn AT gmail.com

Career Objective  :
I am looking for a challenging position in a professional organization where I am able to put my skills & strengths to the best of use towards achieving the goals and objectives of the company and to grow with the company.

Current Experience  :
** Presently working with Kaizen IT Service Pvt .Ltd. as a Desktop Support Engineer L2 Company is Aditya Birla Group Hindalco Industries Ltd Singrauli (M.P.).
** 3.5 Year Experience in CSC e-Governance INDIA Pvt. Ltd .Ministry of Communications & Information Technology As a post Desktop Support filed Engineer L2 .(Banking Support SBI Banking, Bank of Baroda, Mobile Application) Shahdol Location
** 2 Year Experience in Expert InfoTech Pvt. Ltd. Desktop Support Engineer field Engineer L2 Waidhan Location.
** 1 year Experience in Scientific Energy Technology Pvt.Ltd. Desktop Support Engineer L2.
** 1.5 Year Experience in Aditya Collage Satna as a Desktop Support Engineer L1.

Responsibilities  :
** Configuring all types of Hardware and Software
** Installation and configuration of widows based operating systems (windows XP, vista, 7, 8 & 10).
** Troubleshooting of all types of Hardware and software applications problems.
** Software installations and troubleshooting of all types of customer oriented field problems.
** Configuring & troubleshooting of Desktop/Laptop for managing backup and recovery.
** Troubleshooting of printer, scanner & LAN related issues reported by users.
** Installation and configuring of wireless Data cards in users laptops.
** Troubleshooting Hardware, Software & networking problems.
** Regular data & mail backup of MS outlook.
** Remotely resolving application problems & network problems and mail configurations through net meeting, remote desktop sharing.
** Providing support Through Skype for Business & Microsoft Team applications.
** Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve.
** Install and upgrade hardware and software components.
** Maintain & Upgrading Windows patches.
** System Administration and Troubleshooting of Installed pc.
** Troubleshooting Booting and Networking related problems in the pc.
** Troubleshooting hardware based problems in pc.
** Providing OS support for Windows .
** Installation of OS in PC.
** Scheduling the Data backups and updates on pc.
** Troubleshooting and maintaining hardware.
** Installation Printer and Sharing Local Printer In Network .
** Knowledge of different types of operating systems like Widows 2012, 2008, 2000 & 2003, Windows8.1, Windows8, Windows 7, Windows Vista, Windows XP etc.
** Remotely resolving application problems & network problems and mail configurations through net meeting, remote desktop sharing.

Software  :
** Antivirus support
** MS office support
** Mail support
** Outlook configure
** Team Viewer
** Any Disk
** MS Team

Hardware  :
** Configuring all types of Hardware and Software.
** Troubleshooting of hardware problems, Backup issues, Networking Problems.
** Managing and Configuring Storages.
** Support HP server for PM activity and troubleshooting.
** Support Think Clint system.
** Installing peripheral devices in Windows.
** Installation and configuration of OS through DVD.
** Network Configuration & Troubleshooting.
** User Administration  : Adding a New User Account, Modifying/Deleting User Account.
** Installing and Maintaining the security and firewalls in Windows Server.
** Working and handling with different types of file systems in different OS.

Roles and Responsibilities  :
** Responding to client support requests.
** Contacting clients to find out the nature of the problem.
** Traveling to the client location or connecting via remote link.
** Troubleshooting hardware and software issues.
** Installing and maintaining hardware and computer peripherals.
** Installing and upgrading operating systems and computer software.

Professional Training  :
** Basic Networking Training Sitcom Computer Bhopal.
** Hardware, Operating System and troubleshooting training from Mission Computers Indore.

Educational Qualifications  :
** Hardware & Networking Course Jetking Indore.
** B.A Govt.P.G.Collage Satna in Year 2003.
** 12th From M.P Board Bhopal in Year 1999.
** 10th From M.P Board Bhopal in Year 1997.

Personal Information  :
Father’s Name  : Krishan Shankar Soni
Date of Birth  : 25th June 1982
Marital Status  : Married
Nationality  : Indian
Hobbies  : istening music & Playing Cricket.
Languages Known  : English & Hindi

Declaration  :
I hereby declare that all the statements made in this application are true to the best of my knowledge and belief.

I will be ready to impart my duties wherever the Organization will ask me to the best of my abilities and within the given time period.

Date  :
Place  :


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