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Technical Support Engineer Resume Sample, Experience : 12 years

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Name of the Candidate:[Private]
Name of the Post Applied:Technical Support Engineer
Job related skills / software:Handled & monitored operation compilation of reports and field relation, Installation of modem & router at customer end by coordinating with field engineer.
Category:IT / Computer2
Sub Category:IT Technical Support
Years of Experience:12 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):90,000 to 1,00,000
Highest Qualification attained:B.E. / BE : Bachelor of Engineering
Major / Specialization:Electronics & Telecommunication
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Amishkumar P. Baisane
Email  : baisane311 AT gmail.com

Middle level opportunities in Service/ Operations / Maintenance / Support with an organization of high reputed

Career Conspectus  :
** A dynamic professional career with over12+ years of experience in Operations, Maintenance and Team Management.
** Currently Working with WIND WORD INDIA LTD inOperation & Maintenance- Department. Handling O&M activities of Maharashtra.
** Worked with SUZLON ENERGY LIMITED in Operation, BOP execution for upcoming Projects Handling O&M activities of centrally Wind Power Plant & upcoming Projects.
** Worked with YOU TELECOM & CABLE INDIA LTD.
** Worked with EVER ELECTRONICS.
** Adept in managing service functions for enhancing operational effectiveness; streamlining the working Standards Operating System for enhanced operational effectiveness.
** Possess in-depth knowledge of Service, Operation, Preventive / Corrective Maintenance, Documentation & Scada.
** Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
** An effective communicator with excellent relationship management skills and strong analytical, leadership, decision-making, problem solving & organizational abilities.

Technical Skills  :
Operating Systems  : Windows XP.VISTA, SEVEN
Application Software  : MS-Office, Excel, Accessing Internet, HTML, SAP
Programming / Trouble Shooting of WTG  : Work with SUZLON, WINDWORD WTG’s

Employment Chronicle  :
During my 11+ years of experience I have gone through the below mentioned responsibilities
** Ensuring Implementation of Line and Lean Maintenance Practices & Cost reduction activities, Innovative ideas for modification for reducing cycle time and enhancing productivity.
** Monitoring Major Project Activities i.e. setting up production lines, installation and commissioning of new equipment in plant premises.
** Ensuring learning environment & training schedules of Maintenance personnel on TPM principles and cross-board training are strictly followed- Encouraging focused improvements in the process (KAIZEN).
** Ensuring SHE compliances at the workplace.
** Executing internal audits to find gaps and improve processes.
** Setting of objectives, KRA’s, KPI’s and targets of the team and communicating to them.
** Developing Individual growth plan for maintenance team members.
** Bridging performance gaps and developing potential through right training, learning and developmental plans.
** Optimizing resources, man hours, manpower no. & costs (determine optimum staffing levels thru scientific approach).
** Focus on Spare part development.
** Annual IDRV audit and identification of energy conservation areas with achievement of target set.
** Ensure optimum inventory/stock of critical spares is maintained.

Currently working with WIND WORLD INDIA Limited, NASIK  :
O & M- TECHANICAL SITE INCHRGE (July’16 to till date)
Working As a Technical site incharge Responsible for O&M coordination for Wind Power Project.

** Responsible for centrally O&M coordination for Wind Power Project.
** Monitoring the upcoming project execution along with O&M establishment.
** Responsible for spare management at site by coordination with site in charge and concern departments.
** To ensure all compliance being full filled at site level timely.
** Power Curve Analysis on monthly basis and then follow up for better performance of WTG.
** Monthly meetings with developers regarding performance of WTG.
** Preparation and submission of GBI documents.
** Preparation of documents and their submission for documents related to commercial/ insurance.
** ISO documentation preparation and their implementation at site.
** Preparation of Invoices and submission to relative DISCOM.
** Testing and analyze the failure of major components like IGBT, Rectifier, Inductors, Relays. Yaw Motors & Pitch motors, Switchgear, Power Panel, Control panel, Hub panel, Power contactors, PCB, Frequency converter, UPS, Battery charger, Slip rings, Capacitors, Diode.
** All software and parameter updating to master and sub control systems.
** Operation and maintenance of Field instrument such like Thermocouple, Vibration sensor, temperature sensors.
** Handling & analyze the failure of CT, PT, ACB, VCB & power transformers.
** Anemometer, Wind vane, Hygrometer, Encoder and parameter control system.
** Customer care activities to educate them about machine operation

Previously worked with SUZLON ENERGY LIMITED, DHULE
O & M-SENIOUR ENGINEER (May’12 to May’16)'

Suzlon Global Service Ltd (Formerly known as Suzlon Energy Ltd)is an ISO 9001  :2008 (Quality Management) certified company.
It is a leading company in wind power sector established in 1995, with an objective to offer complete solutions in wind energy sector which includes Manufacturing, Erection & Commissioning, and Service of Turbine.

Accountabilities  :-
** Closely watch on operation & maintenance of wind turbine to maximize generation and PLF.
** Operating and maintenance of 33 KV internal transmission lines & 132 KV External transmission lines adhering to quality regulation.
** Operating and maintenance of 132/33 KV Substation & Compact substation which includes Vacuum circuit breaker, Relay testing, Transformer testing & maintenance up to 1700 KVA adhering to quality regulation.
** Co-ordination with Wind Contractor/Developer for better and reliable operation of Transmission lines and USS.
** Wind turbine testing’s like Reliability test, Stability and performance (STPT) test, power curve verification (PCVT) test etc.
** Co-ordination with wind developer for better and reliable operation of turbines.
** Liasioning with local communities, contractors & suppliers.
** Daily analysis of generation report & error messages for better improvement of WTG’s.
** Tracks, analyzes and improves key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc.
** Evaluate & check JMR.
** Maintaining relationships with key decision-makers in target organizations to generate revenues.
** Preparation of MIS report
** Preparation of maintenance schedule, maintenance protocol & checklist.
** Adhering site safety & regulation.
** Create checklists for review or inspection of completed solar installation projects.
** Create plans for solar energy system development, monitoring, and evaluation activities.
** Provide technical direction or support to installation teams during installation, start-up, testing, system commissioning, or performance monitoring.
** Conditional monitoring, Critical Parameter Analysis, MTTR & MTBF, ISO procedures, Resolving problem related to product performance, stability & system application.
** Raise design change request in wind turbine components for efficient performance

Previously worked with YOU TELECOM & CABLE INDIA LTD
Technical Support Engineer (May’2011-May’2012)

Accountabilities  :
** Anchored and coordinated on-site activities to ensure smooth work progress and conceptualized and implemented measures for enhancing operational efficient and optimizing resource utilization.
** Handled & monitored operation compilation of reports and field relation.
** Installation of modem & router at customer end by coordinating with field engineer.
** Resolve problem at server end.
** Maintenances of server & modem in the field.
** Give proper information to superior about ongoing activities in field.

Previously worked with EVER ELECTRONICS.(PUNE)
Junior Engineer (Jan’2003-May’2007)

Accountabilities  :
** Handled the responsibilities of Trainee Operator and conducted root cause analysis of failures and evolved quick breakdown solutions to put the machines/ equipments back in operation.
** Anchored and coordinated plant activities to ensure smooth work progress and conceptualized and implemented measures for enhancing operational efficient and optimizing resource utilization.
** Arranged timely calibration of all instruments for complete reliability and functional correctness.
** Handled & monitored operation compilation of reports and field relation.
** Give proper information to superior about ongoing activities on shop floor.

Educational Credentials  :
** B.E-Electronics & Telecommunication S.E.S.


College of Engineering, Navalnagar (N.M.U. Jalgaon) N.M.U, JALGAON 2011 61.51
** D.C IN Electronics & communication. S.E.S. College of Engineering, Wadibhoker(MSBTE) MUMBAI BOARD 2002 66.10
** H.S.C. Jai hind college dhule (Nasik Board) NASIK BOARD 1997 50
** S.S.C Shet.h.h.shirolavala, bodeli GUJARAT BOARD 1995 66.15

Training  :
** Basic Fire fighting, Safety & Emergency Preparedness
** Basic Life Support & First Aid Skill
** Six Sigma Training

Strength  :
** Team management skills.
** Good communication skills.
** An innovative approach to all jobs given to handle.
** Extremely hard working, honest and loyal.
** Ability to take proper decisions at extremely crucial and critical situations.
** Ability to accomplish the job by sustaining pressure and delivering it within deadline.

Personal Dossier  :
Date of Birth  : 30 Nov 1979
Father’s Name  : Prahaladbhai Ratan Baisane
Marital Status  : Married
Linguistics Abilities  : English, Hindi,
Hobbies  : Driving, Listening Music, singing

Declaration  :
I Amish P. Baisane hereby declare that all the above furnished information and particulars are true to the best of my knowledge and belief.

Place  :
Date  :

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