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BPO Call Center, Back Office >> Team Leader / Subject Matter Expert 
Business Analyst Resume Sample, Experience : 14 years

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Name of the Candidate:[Private]
Name of the Post Applied:Business Analyst
Job related skills / software:Investment Banking operations, Management of process deliverables like Productivity, TAT, Quality, etc, Monitoring and review of all checkpoints and controls for their effectiveness.
Category:BPO Call Center, Back Office
Sub Category:Team Leader / Subject Matter Expert
Years of Experience:14 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:M.B.A. / MBA : Master of Business Administration
Major / Specialization:Finance
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

SUJIT WADEKAR
Email : sujitw AT rocketmail.com
Pune, Maharashtra (India)

CAREER OBJECTIVE :
** Professional with strong exposure in Capital Markets & Custodian Bank. Have experience in Operations Management, Team Leadership, Process Management & Process Improvements, etc.
** I am actively looking for a suitable position in the financial Services, IT or similar organization.

KEY SKILLS & HIGHLIGHTS :
Key Skills :
Process Management :
** Management of process deliverables like Productivity, TAT, Quality, etc.
** Monitoring and review of all checkpoints and controls for their effectiveness.
** Regular communication with the clients regarding process performance, operational issues and any new updates.
** Handling escalations, internal & external process audits - ISO, MAS.
** MIS Reports - KPI, Production & Quality, process performance, RCA, RCSA, update tracker, Process Flow Charts / SIPOC, weekly dashboard & other ad-hoc reports.
** Ensuring timely completion of compliance/risk and other mandatory trainings by self and team.
** Incentives/Bonus Report, Merit Review/ Performance appraisal (PMP).
** Handling Escalations.

Team Management :
** Identification of knowledge gaps & managing the Process Training / Cross-training for the team members.
** Backup planning, shrinkage, attrition management, interviews / recruitment, etc.
** Conducting regular team meetings, Daily huddles, monthly One-on-Ones with the team members.
** Responsible for the performance appraisal of the direct reports.
** Addressing people / performance issues.
** Work allocation, Shift planning & Leaves management.

Operations Management :
** Identification of the scope for automation in process and worked with technology team.
** Process/function migrations.
** Testing related to new developments, UAT, server migrations, other projects and technology requests.
** Process improvement ideas.
** Business continuity planning (BCP), Records Management & Destruction.
** Efficiency gain projects.

Highlights / Achievements :
** Successfully formulated / reviewed the controls procedure for process functions.
** Successful migration of process from Netherland to Pune.
** Process optimization & efficiency gain through various initiatives.
** Formulated Digital process checklist with built-in facility for production data.
** Successfully achieving the green KPI, cost reduction & other targets YOY.
** Recognized as the Employee of the quarter for the outstanding performance in Q1, 2011.
** PE Excellence - Received Bronze Accreditation for process in 2017.

Business Acumen :
** Equity & Derivates Dealing.
** Asset Servicing Trade & Cash Processing / Support.
** SWIFT Messages.
** Security Lending & Borrowing.
** Global Collateral Management.
** Sec Lending Reporting.
** Reconciliation Reporting.

ORGANIZATIONAL EXPERIENCE :
State Street HCL Services, PUNE :
Associate Manager
DEPARTMENT : SSGA, AIS - Reconciliation (Nov 19 – Till Date)
Team Size : 1 TL, 2 Specialists & 8 Analysts
Markets : EMEA, UK & APAC.

Business Profile :
** End to End reconciliation of Securities & Cash position for Hedge funds.
** Instruments – Equity, Fixed Income & Derivatives.
** Break Investigations & Reporting
** Managing the migration of new business from client location to SSHCL.
** Due diligence of the activity/process migration.
** Team Management
** Liaising with internal & external stakeholders for smooth deliverables.

BNY MELLON INTERNATIONAL OPERATIONS (INDIA) PVT LTD, PUNE :
Team leader (Sr.


Rep. Investor Srvcs Ops)
DEPARTMENT : Global Collateral Management - Reconciliation & Fee Billing (Aug 16 - Mar19)
Team Size : 5 Associates & 1 Analyst
Markets : US, UK & APAC.

Business Profile :
** Reporting of Securities & Cash position reconciliation using different tools.
** Collateral Management Cash & Non-cash
** Fees/Rebate statement reconciliation Broker Vs Custodian Bank.
** Preparation of Audit Confirmations statements for US Brokers as per 17a-13 SEC.
** Preparation of TMPG Claims for brokers/IM due to delayed deliveries of federal securities after recall request.
** Handling TMPG claims received from brokers/IM.
** Liquidity management/funding in client accounts against failed Sale trades.
** Liaising with internal departments, brokers & investment managers for smooth functioning of the process.

DEPARTMENT : Mutual Fund Custody (SEP 10 - JULY 14)
Team Size : 03 Associates & 1 Analyst
EMEA Client Services (Aug 14 - JULY 16)
Team Size : 07 Associates & 2 Analysts
Markets : UK, APAC & EMEA.

Business Profile :
** Providing Custodial Services to Mutual Funds clients & EMEA Investment Managers (Asset Servicing).
** Trade processing and cash processing.
** Verification and authorization of trades (global & domestic) & Cash/currency Transactions.
** SWIFT MT Messages processing / Authorization :
** Trades- MT540,MT541,MT542,MT543
** Currency - MT202, MT103, MT210
** Foreign Exchange- MT304, Treasury & Internal FXs
** Other SWIFT messages- MT292, MT199, MT299& MT599
** Cash Deposit/Withdrawal, Cash Transfer& Wire Processing.

Analyst (AUG 09 - AUG 10)  :
Operation Executive (MAY 07 - JUL 09)
DEPARTMENT : Mutual Fund Custody Operations

Job Profile :
** Trade Processing &Verification of Global securities.
** Processing of Global/USD Currency Transactions like Deposits, Withdrawals, transfers, Currency Movements, FX, FED Wire.
** Monitoring all the checkpoints and controls for the smooth functioning of the process with nil or minimum errors.
** Acted as a SME in the team and helping other team members to run the process with maximum accuracy.
** Managing process activities in absence of the supervisor.
** Imparted process trainings.
** Preparation of various Process related logs & MIS reports.

APPLICATIONS/SYSTEMS :
CMS/GSP (IBM Mainframe), WebSTP, Auto-Trades, Pair-off application, Bloomberg, Global One (UNIX), TLM, Mosiki, broker websites.

CLIENTS SERVED :
US, UK, APAC & EMEA Clients/Investment Managers for trade support business. Have also directly worked with various Brokers for securities lending business.

MOTILAL OSWAL SECURITIES LTD :
HNI DEALER E- BROKING (NOV05 - MAR07)
PLATFORMS : NEAT System, ODIN Terminal & online portal.

Job Profile :
** Handled NSE/BSE Equity & Derivatives terminal - NEAT/ODIN.
** Assist in portfolio management.
** Trade confirmations & monitoring margin requirements.
** Investment recommendations.

ACADEMIC PROFILE :
** M.B.A. (FINANCE) from DEPT. OF MGMT. SCIENCE, AURANGABAD, with 1st division (2003-2005)
** B.E. (E&TC) from GOVT. COLLEGE OF ENGINEERING, AURANGABAD, with 1st division (1998-2002)
** SSC & HSSC passed with 1st division.

CERTIFICATIONS :
** NCFM- CAPITAL MARKET MODULE with79.25%
** NCFM- DERIVATIVES MARKET MODULE with 72.5%
** Certificate Course in Computer Programming.

DATE :
PLACE :

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