Rakesh Kumar
Housekeeping Supervisor
Email Id : rockyrocks882 AT gmail.com
Summary :
Dependable, hardworking, highly motivated individual, dedicated to delivering the highest quality service possible, with more than 6 years of experience in the Housekeeping Industry.
Education :
** B. Sc. (2010-2013) [2 nd Division] MIRZA GALIB COLLEGE, GAYA MAGADH UNIVERSITY, BOTHGAYA
** Higher Secondary Certificate (2010) [2 nd Division] MIRZA GALIB COLLEGE, GAYA MAGADH UNIVERSITY, BOTHGAYA
** Secondary School Certificate (2008) [2 nd Division] BARDA HIGH SCHOOL, GAYA BIHAR SCHOOL EXAMINATION BOARD
Work Experience :
Housekeeping Supervisor (2015-2020) :
Sarovar Hotels Pvt. Ltd. (at IIM-Ahmedabad)
** Supervise employees in the daily process of cleaning vacant and stayover guest rooms.
** Ensure all common areas are clean and represent the standards of the hotel.
** Train new employees on the duties and responsibilities of the department.
** Quickly resolve guest complaints and concerns.
** Inspect all vacant, ready and cleaned rooms daily, offering the best possible presentation to our guests.
** Work closely with the front desk , department executives, maintenance, and general manager to address issues and concerns.
Desk Attendant (2014-2015) :
Sarovar Hotels Pvt.
Ltd. (at IIM-Ahmedabad)
** Addressing guest calls and file maintenance.
** Ensure all common areas are clean and represent the standards of the hotel.
Skills :
** Housekeeping
** Supervising
** Staff Training
** Problem Resolution
** Guest Handling
Hobbies :
** Playing Cricket
** Cooking
Personal Details :
Name : Rakesh Kumar
Date of Birth : 2 nd February 1992
Father’s Name : Bachan Singh
Mother’s Name : Lt. Pushpa Devi
Nationality : Indian
Languages Known : English, Hindi
Declaration :
I hereby declare that the particulars furnished above are correct and true to the best of my knowledge.
Place : Gandhinagar
Date :