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Telecom/Network Manager Resume Sample, Experience : 13 years

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Name of the Candidate:[Private]
Name of the Post Applied:Telecom/Network Manager
Job related skills / software:Telecom,OSS,Networking,NOC Management,NOC Daily Operations,ITIL
Category:IT / Computer2
Sub Category:Telecom/ RF/ BMS/ BTS/ BSS Engineer
Years of Experience:13 years
Salary Expected per Month(Rs):more than 1 lakh
Highest Qualification attained:P.G.D.B.A / PGDBA : Post Graduate Diploma in Business Administration
Major / Specialization:Business Administration
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Circullam Vitae  :
Sanjay Madhusudan Trivedi

Postal Address for Communication  :
B-301, Mangal Darshan Apt,Gangeshwar Mahadev Road,Chatrapati Shivaji Road, New Adajan Road,
SURAT- 395009.

Mobile-+91 7350005493 | +91 9925606980

e-mail  : sanjaytrivedi8613 AT yahoo.com | sanjay8613 AT gmail.com

Objective  :
Seeking a position to utilize my skills and abilities in the field of IT Infrastructure and Telecoms that offers security and Professional growth while being resourceful, innovative and flexible.

Work Experience  :
Currently working as Lead Consultant-Network at Symphony Services Corp (India) Pvt. Ltd, Pune, since Jan-2013
Worked as NOC Consultant at ESSAR Information Technology Limited, Surat from Nov-2008 to Dec-2012
Worked as a Sr. Network Administrator in Maples ESM Technologies Pvt. Ltd.,Surat from Dec-2005 to Nov-2008
Worked for Megastar Computer Services,Surat as Sr. Technical Executive Feb-2003 to Dec-2005.
Worked for Sahajanand Internet Services Pvt. Ltd. Suratas a Technical Executive from Nov-2001 to Jan-2003
Worked for Geo Systems & SolutionsPvt. Ltd. Suratas a Technical Executive from July-1998 to Oct-2001
Worked for Gateway Infonet Pvt. Ltd. Surat. as a Customer Support Engineerfrom May-97 to June-98

Education  :
Bachelor in Electronics, South Gujarat University,Surat
MBA-IT, Jaipur National University (Pursuing)

Certification  :
CCNACisco Certified Network Associate
Completed BCMSN of CCNP Cisco Certified Network Professional.
ITILV3 foundation

Technical Expertise  :
Server Operating System  :MS Windows Server 2003.
Operating System  :Windows 9x/2000/ME/XP/Vista, Cisco IOS, SDM.
Others  : MS Office 2000/XP/2003/2007, IBM Lotus Notes v6.,DHCP Server,Domain Controller,AD
Technologies  :MPLS, BGP,OSPF,Lease Line,ISDN,Firewall
Soft Skill  :Problem solving technique, Vendor management, Team management

Training Undergone  :
Six Sigma Yellow Belt, MS-project 2007, Customer focus, Decision Making, Negotiation Skills, Customer Delight

Experience Summary  :
Organization#7  : Symphony Services Corp (India) Pvt. Ltd
Designation  : Lead Consultant-Network
Duration  : 7th, Jan-2013 to Present.
Department  : Symphony Services Corp (India) Pvt. Ltd.
Client  : British Telecom , Redknee Technologies Pvt. Ltd.

British Telecom  :
Project  :1:
Understanding & gathering requirement from BT users for EMC SMARTS and provide Design
accordingly which may suite in BT environment along with impact analysis
Arrange and prepare daily meeting with BT users and provide day today updates about the progress

Redknee Technologies Pvt. Ltd.  :
Projects  : 1:
Worked as onsite resource for overseas/international clients
Understand client requirement, prepared complete Project Plan, Execution & Deployment Plan and Sign Off the project end to end.
PRTG Installation, Implementation, fine tune as per the client’s requirement & providing Remote support
Worked for Network design and recommended best possible redundant topology as failover scenario for Cisco switches and firewall (Active/Passive)
Provide weekly status report to all stack holders, maintain risk register and arranged review meetings periodically
Handling vendor management & Team management

Project  : 2
Worked on Solaries & Linux platform for Hardware Assessment & Mobile Billing application as BSS Test cases

Project  : 3
Working for overseas clients for Network design for automatic failover topology as onsite resources

Designation  : NOC Consultant
Duration  : 4th Nov,2008 to 31st Dec, 2012
Department  : ESSAR Information Technology Ltd. - IT Infrastructure.

Roles / Responsibilities  :
Customized and configured NMS tools for monitoring purpose as proactive and reactive.
Handling Vendor management & Team management.
Arrange weekly meeting with global office’s SPOC & users
Case study & Peak Traffic report made & circulated on weekly / monthly basis & identified few resources to take action on. Keep track and control of Bandwidth utilization to improve business traffic performance. Effectively communicate status to customers and internal staff.Any event /incident, that may impact to business applications provide quick resolution with refer to trend analysis. Extended 100% support to Remote users for any Network related issues, Remote Access VPN, bandwidth crunch issues & resolved the same in stipulated time.IOS up gradation activity and hardening done of security perspective.Chasing for RFO with International ISP Vendors for the Breakdown or Downtime of links
Understand and focus on customer demands in terms of IT service delivery
Management of Network Management Tools (HP Open View NNMi, Solarwinds, PRTG, NET IQ).
Administration and configuration Management for Network Devices like

Router - Cisco 1841, 2621
Multi layer Switches - Cisco 3560, 4510, Nortel – 425, 5510
Cisco ASA Firewall - 5520,5540

Organization#5  : Maples ESM Technologies Pvt. Ltd
Designation  : Sr. Network Administrator (As a TCS BA)
Duration  : 12th ,Dec-2005 to Oct-2008
Department  : ISIT Dept.
Client  : Tata Tele Services Ltd.

Roles / Responsibilities  :
Deputed at Surat Tata Teleservices Limited which is the esteemed client of TCS as Sr. Network Engineer Responsibilities included - Co-ordination with corporate IT for setting up Information Security policies for the organization and percolating those policies to the last end user by conducting sessions for them.
Experience in implementing security procedures on LAN/WAN environment in security audit perspective. Hardening of Router and Switches Responsible for the central Gujarat zone of nearly 225 employees which include the team of 4 persons dedicated for the IT support for the organization.
Responsibility includes the driving of the team for optimal output for maximum quality service delivery to the end users which include employees as well as business partners.
Manage the IT operations, internal data network with LAN/WAN responsibilities, which also include Navsari,Vapi and Billimora Configuration & troubleshooting of 1751, 2621 and 3662, 3754 Cisco routers.

Configurations of Avaya, Cisco make switches.ISDN connectivity to different remote offices, troubleshooting of Desktops, Laptops. (Windows 2000 & Windows XP)Installation & configuration of Remote Access Server (RAS) for distant users. Windows 2003 server administration, e.g. user creations and server backups. Troubleshooting of Lotus Notes Client 6.5.3. Completed the successful migration of the users from Lotus notes to MS Office Outlook 2003
Designed and Implemented Wireless solution across TTSL group including Remote locations
Monitoring, Administration and configuration Management for Network Devices like

Router - Cisco 1721,1751,3662
Switches - Cisco 2960,

Lease line Modems  : E1 to Ethernet converter,RAD make HTU-E1,ASMi-52,Zyxel make Router for ISDN connectivity, Wireless Technology

Organization#4  : Megastar Computer Services, Surat
Designation  : Sr.Technical executive
Duration  : Feb-2003 to Dec-2005

Roles / Responsibilities  :
Handling Surat Office operations as Branch In charge
Administration and configuration Management for LAN, Printer, Systems.
Making proposals according to client requirement & Co-coordinating with the branches as well as the sales force for prompt deliveries and client query.
Handling Marketing and sales related activities of RAD make products, ATRIE make products,3Com Routers and switches, Cisco Routers and switches,VOIP Solutions ,Wireless Solutions, Optical Fiber Solutions and LAN Cabling etc. Increasing ,developing and handling corporates, Government organizations, SOHO users.Designing Network,Installation and troubleshooting of any WAN solutions using (HDSL, G.SHDSL,VDSL,DSL) Modem, Installation and Troubleshooting of Cisco make Routers ,Zyxel make Routers,RAD make Optimux Installation and Configuration of Lease line and Wireless. Monitoring, Administration and configuration Management for Network Devices like, Router - Cisco 1721,1751,3662,Switches - Cisco 2960,Lease line Modems  : E1 to Ethernet converter,RAD make HTU-E1,ASMi-52,Zyxel make Router for ISDN connectivity,Wireless Technology: 802.11b
Responsible of managing one of the branch in city. Maintained & implemented services standards to ensure quality customer service. Front desk customer handling

Organization#3  : Sahajanand Internet Services Pvt. Ltd
Designation  : Technical Executive
Duration  : Nov-01 to Jan-03

Roles / Responsibilities  :
I was doing sales of internet connection in Local Market as well as in Corporates.
Configuring and Maintaining Red Hat Linux Server with Squid features
Network management and Wireless technology

Organization#2  : Geo Systems & SolutionsPvt. Ltd(D-Link Channel Partner)
Designation  : Technical Executive
Duration  : July-98 to Oct-01

Roles / Responsibilities :
Campus Wide area networking like Optical fiber, Thick Ethernet Knowledge of Novell Netware 2.2,3.12
Implementation & Maintenance OF LAN and WAN Connectivity through Multimode Fiber as a Star topology
Coordination with BSNL Authorities for Liaoning work

Organization#1  : Gateway Infonet Pvt. Ltd., Surat
Designation  : Customer Support Engineer
Duration  : May-97 to Jun-98

Roles / Responsibilities :
Campus Wide area networking like Optical fiber, Thick Ethernet Knowledge of Novell Netware
I had worked as Customer Support Engineer. Troubleshooting of Stand alone Pc as well as Lan
Installation of NOVELL NETWARE 2.2, 3.12
Attending BreakDowns of the PCs, Printers and allied peripherals, Software in stipulated time

Projects :
#1Project Name  : HP BTO Tool implementing aligned with ITIL V3 frame work
Duration  : 12 months
Team Size  : 10

Description :
Given my inputs in process front during Wipro People-Process-Technology framework & during implementation of HP OV tool
Necessary information shared to Wipro for effective implementation of Process & Technology framework as below –
Essar group of locations Layer-III switch & routers logs & show command outputs for existing topology understanding & trend analysis
Information regarding current network topology
Assist in technology front as what all technology / features required to enhance current technology or should have in proposed one Actively taking part in Wipro People-Process-Technology framework implementation project & putting best efforts to fulfil project requirements in stipulated time frames
Interface with various Telco’s for circuit testing and turn up.
Involved as Active member with project team & Vendors in building telecom Infrastructure for new sites.
I am already engaging configuring and implementing HP NNMi

#2 Project Name  : Tata Tele Services Ltd.
Duration  : 11 months
Team Size  : 9

Description :
Design, Propose & Implemented 802.11b Wireless solution across Tata Tele Services Ltd. group for Point to Point and Point to Multi point including remote sites along with Cell site’s BTS devices for greater Bandwidth to run Billing applications CRM,POS, Arbor, Dispatch etc
After successful rollout at least 40 remote sites company had saved more than 10 Lakh against ISDN bill

Reward  :Year-2006, In Surat (Gujarat) city had worst flood situation, had saved company’s assets, Computers, Network printers, Cisco Catalyst Switches and most important user’s data

Education :
B.Sc.(Electronics) Govt. Science College, Valod South Gujarat University 1994-1997
PGDBA MIT, PUNE 2013-2014
MBA-IT Jaipur National University, Jaipur Pursuing

Personal Details :
Name  : Sanjay M. Trivedi
Father Name  : Madhusudan Trivedi
Date Of Birth  : 16-07-1975
Languages Known  : English, Hindi, Gujarati
Marital Status  : Married
Passport  : J7256790


[Sanjay Madhusudan Trivedi]


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