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Ticket Counter / Online Reservation Executive 
Ticketing Counter Staff Resume Sample, Experience : 8 years

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Name of the Candidate:[Private]
Name of the Post Applied:Ticketing Counter Staff
Job related skills / software:Domestic ticketing through Galileo, Abacus System
Sub Category:Ticket Counter / Online Reservation Executive
Years of Experience:8 years
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:Diploma
Major / Specialization:Travel and Tourism Management
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Position requiring innovative, challenging employment that will utilize my education and professional skills and offer advancement opportunity
Educational Qualifications:
Completed  T.Y.BSc from Mumbai University in March 1998-1999 with Higher second class (57%)
Completed  H.S.C from Kolhapur Board  in March 1994-1995 with Second class.(45%)
Completed  S.S.C from Kolhapur Board in March 1993-1994 with First class.(69%)
Professional Qualifications :        
Completed Diploma in Travel and Tourism Management.
Completed  Foundation Course  of  IATA (App.)
Typing speed 30 wpm.
Software skill sets:
Software packages        :  MS office XP,Internet.
Work Experience:
Worked for Rekhi Tours and Travels as an international  Counter Staff  on Galileo CRS. from 02/06/2004 to 01/06/2006  at Chembur. My job profile in Rekhi Tours and  travels  Pvt. Ltd.was to handle -
      1) International ticketing on Galileo CRS.
      2) Passport documentation
      3) Maintaining the register for tickets and passport issued.
      4) Selling Hotel packages through Cox & Kings and Thomas Cook.
      5)Visa information for Far East,Europe,USA.
Worked for Helvetia Tours and Travel Pvt.Ltd. as international as well as domestic counter from 02/06/2006 to 01/12/2007
      1) International ticketing on Amadeus CRS.
      2) Maintaining the register for tickets.
      3) Selling Hotel packages through Amadeus online.
Worked for WNS as a Senior Coustomer Service Associate in Sabre Fare filing departments from 18/12/2006 to 03/09/2010 at Vikhroli.
      A partly owned subsidiary of British Airways and Warburg Pincus.  In Sabre fare filing    Department as Senior Customer Service Associate
The job involved uploading fares for different airlines which are assessed by Travel Agents. The process involved, fares update, add fare class application, add rule pointers, add directionality etc…
  Fare Processing: IMS is the system where Sabre air pricing inputs data for Fares Class Application, Rules, City, NUC (Neutral Unit of Construction) update, QCP (Quiry City Pair) inquiry and QDR (QCP Directive Request) update. All this information is provided by GFS (Government Filing System) Log. The main source of information is ATPCO (Airline Tariff Publishing Company).  Airlines file their fares through ATPCO.
Sabre: Is the end result of everything this Dept does.  The Data is loaded by Tapes or Direct Links into Sabre.

It is the responsibility of this Dept to ensure Sabre Air Pricing Data Integrity, which means Pricing matches the carrier’s intention.
I was promoted as Assistant Quality Checking Officer , which includes a quality  check on the filings done .i.e. rectifying errors in filings.
Worked with Uniglobe Grandskies Travel Pvt Ltd  Company as a Travel Consultant.(11/03/2011 to 22/08/2012. My job profile in Uniglobe Grand skies travel is
1)    Domestic ticketing through Amadeus system and different Airline sites.(Spice Jet, Indigo, Goair)
2)    International Ticketing through Amadeus system.
3)    Rail bookings through IRCTC and Birdres in Amadeus system.
4)    Handling corporate clients and direct clients.
5)    Cancellation of tickets both domestic and international.
6)    Processing Domestic tickets for refund and co coordinating the same with accounts to issue credit notes for the cancelled tickets.
7)    Coordinating with Visa executive for documentation.
8)    Coordinating with Leisure executive for tour packages.
Working  with ITL Tours And Travels Pvt Ltd  as Travel consultant. My  job profile in ITl
    Travels is,
      1)Domestic ticketing through Galileo, Abacus System and different airline sites(Spice               
        Jet, Indigo, Go air)
    2) International ticketing through Galileo and Abacus system.
    3)Handling corporate clients and direct client.
    4)Cancellation of tickets both domestic and international.
    5)Processing domestic and international ticket for refund and co ordinating the same with
      accounts to issue the credit notes for the same.
    6)Co ordinate with Leisure executive for tour packages.(working with itinerary)

      I hereby declare that the particulars given above are true to the best of my knowledge and belief.
Place    : Vikhroli
Date     : 31Oct 2012                                (Akshada Mahakal)


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