Welcome Guest

BPO Call Center, Back Office >> Customer Care Executive 
Customer Care Executive Resume Sample, Experience : 3 years

Sponsored Links :


    

Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Customer Care Executive
Job related skills / software:ADOBE PHOTOSHOP, ADOBE PAGEMAKER, COREL DRAW, AUTOCAD MAP, MICROSTAION.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:3 years
State:Tamil Nadu
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:Diploma
Major / Specialization:Electronics and Communications
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

    

OBJECTIVE :
 Seeking a position to utilize my skills and abilities, develop my talents in new
dimensions, share knowledge and build performing terms in a renowned organization.
PERSONAL SKILLS :
 Comprehensive problem solving abilities, good verbal, non-verbal and written communication skills, ability to deal with people diplomatically, willingness to learn, team facilitator.
EDUCATIONAL QUALIFICATION :
QUALIFICATION BOARD INSTITUTION PERCENTAGE OF MARKS YEAR OF PASSING
S.S.L.C State Board, Tamilnadu Sri Kulapathi Balaiah High School, Pudukkottai. 66.6
 1999-2000
Diploma in Electronics and communication State board,
Tamilnadu Subramanian Polytechnic College,
Rayavaram. 84.5
 2000-2003
Work Experience :
** Worked as an Field Trainer in CMC Pvt Ltd, Bangalore For Hindustan Unilever Project(Under the payroll of T&M Consulting Pvt Ltd,contract basis) from march 08-03-2012 to Till Date.
** Worked as an call centre executive(outbound) in kansai nerolac paints Ltd from august 2011 to January 2012(under the payroll of team lease service pvt ltd)
** Worked as an call centre executive(inbound) in allsec technologies pvt.ltd, Chennai from
Sponsored links :

February 10/02/2010 to 28/02/10.
** Worked as an junior engineer in DSM Software pvt.ltd, trichy from Jan 2008 to Jan 2009.
KEY SKILLS :
** Installing and Migrating software’s to the clients of CMC.
** Visited various distributor at respective fields around tamil nadu and
 Providing training regarding the software.
** Handling a Team of 15 members and collecting the respective reports and submitting the same to Project Manager.
** Sets up and manages support functions covering planning, tracking, reporting, quality management and internal communication.
** Monitoring project progress and performance.
** Coordinate application outages related to maintenance, upgrades or system implementations, as necessary
** Troubleshooting the installation and other application failures in client side.
** Installing, configuring and Troubleshooting of Forum.
** Good team leader
** Daily Attendance Report and submitting the same to project manager.
SOFTWARE EXPOSURE :
Operating System  : Windows 9X / NT/ XP/VISTA, MS-DOS.
Languages  : C++, HTML
Applications  : MS-OFFICE
Designing Applications  : ADOBE PHOTOSHOP, ADOBE PAGEMAKER, COREL DRAW
Mapping Applications  : AUTOCAD MAP, MICROSTAION.

Notes

1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.