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BPO Call Center, Back Office >> Customer Care Executive 
Customer Care Executive Resume Sample, Experience : 3 years

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Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Customer Care Executive
Job related skills / software:ADOBE PHOTOSHOP, ADOBE PAGEMAKER, COREL DRAW, AUTOCAD MAP, MICROSTAION.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:3 years
State:Tamil Nadu
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:Diploma
Major / Specialization:Electronics and Communications
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :

    

OBJECTIVE :
 Seeking a position to utilize my skills and abilities, develop my talents in new
dimensions, share knowledge and build performing terms in a renowned organization.
PERSONAL SKILLS :
 Comprehensive problem solving abilities, good verbal, non-verbal and written communication skills, ability to deal with people diplomatically, willingness to learn, team facilitator.
EDUCATIONAL QUALIFICATION :
QUALIFICATION BOARD INSTITUTION PERCENTAGE OF MARKS YEAR OF PASSING
S.S.L.C State Board, Tamilnadu Sri Kulapathi Balaiah High School, Pudukkottai. 66.6
 1999-2000
Diploma in Electronics and communication State board,
Tamilnadu Subramanian Polytechnic College,
Rayavaram. 84.5
 2000-2003
Work Experience :
** Worked as an Field Trainer in CMC Pvt Ltd, Bangalore For Hindustan Unilever Project(Under the payroll of T&M Consulting Pvt Ltd,contract basis) from march 08-03-2012 to Till Date.
** Worked as an call centre executive(outbound) in kansai nerolac paints Ltd from august 2011 to January 2012(under the payroll of team lease service pvt ltd)
** Worked as an call centre executive(inbound) in allsec technologies pvt.ltd, Chennai from Februar


y 10/02/2010 to 28/02/10.
** Worked as an junior engineer in DSM Software pvt.ltd, trichy from Jan 2008 to Jan 2009.
KEY SKILLS :
** Installing and Migrating software’s to the clients of CMC.
** Visited various distributor at respective fields around tamil nadu and
 Providing training regarding the software.
** Handling a Team of 15 members and collecting the respective reports and submitting the same to Project Manager.
** Sets up and manages support functions covering planning, tracking, reporting, quality management and internal communication.
** Monitoring project progress and performance.
** Coordinate application outages related to maintenance, upgrades or system implementations, as necessary
** Troubleshooting the installation and other application failures in client side.
** Installing, configuring and Troubleshooting of Forum.
** Good team leader
** Daily Attendance Report and submitting the same to project manager.
SOFTWARE EXPOSURE :
Operating System  : Windows 9X / NT/ XP/VISTA, MS-DOS.
Languages  : C++, HTML
Applications  : MS-OFFICE
Designing Applications  : ADOBE PHOTOSHOP, ADOBE PAGEMAKER, COREL DRAW
Mapping Applications  : AUTOCAD MAP, MICROSTAION.

Notes

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