Computer knowledge :
Computer Hardware (Basic) Basic computer hardware completed from Thane ITI
EMPLOYMENT HISTORY :
ghai travel limited :
Company Profile :Handle ETicket Booking, Queries.(2011to 2015)
Designation :Ticket Reservation Executive
Job Profile Issuing tickets and handling fare department queries. As well as reissuing of tickets and revalidation of tickets taking care.
Handling operation team to work smoothly on difficult situation. Operations team handling queries related to fares, fare loading through fare expert, booking related to other GDS or direct with airline, working out best possible fare, date change issues and reissue ticket, looking after flyers, airline fares updating on server on day to day basis, advising staff of last date issue tickets.
Well versed with i.e. World span, Galileo, Saber, Amadeus and can work on any GDS.
Able to handle International Reservation with multiple Airlines and multiple destinations.
Responsible for issuance of tickets with correct fare and with correct fare rules and regulation as per airline contracts to avoid airline debit note.
Creating fare mask as per airline contract to issue tickets manually.
Completing invoices for respective bookings.
Coordinating with Airline to get respective airline contract.
Responsible to issue booking on lower fare to get more margin to company.
Doing day today Mis reports related to sales.
Citibond travels India pvt.
ltd :
ghai travels
2011 – 2015
Designation :Ticketing executive
Job Profile :
Well known with Airline reservation and ticketing. Knowing very well customer Requirement and how to handle them in difficult situation. Well Known with back office queries related to Fares and other queries of all airline rules and Regulation.
Very well versed with Airline contracts and there rules.
Well versed with different GDS i.e. World span and Galileo and can work on any GDS.
Able to handle International Reservation with multiple Airlines and multiple destinations.
Responsible for issuance of tickets with correct fare and with correct fare rules and regulation as per airline contracts to avoid airline debit note.
Responsible to issue ticket on CAT35 on respective GDS i.e.