IT / Computer2 >> System Engineer/ Server Administrator 
System Administrator Resume Sample, Experience : 4 years

Sravan Kumar Sagi
Email  : sravanrao249 AT gmail.com

Career Objectives  :
Dedicated to use my knowledge and skills in system administration to enhance the service deliver and operations more easy, efficient and reliable.

Professional summary  :
** Three+ years of experience in IT industry as a System Support Engineer.
** Good exposure on Network/Application/Desktop/AD administration skills.
** Demonstrated ability to work well with a wide variety of people, co-operate and willingness to learn new concepts and accept challenges.

Professional Experience  :
Worldline India Pvt Ltd
System Support Engineer
March 1st 2018 to till date

Roles and Responsibilities  :
Below are the regular things handling in the local environment for problem free without having any issues.

Firewall (SonicWALL/FortiGate-Management)  :
a) Firewall configuration
b) Routing
c) NAT Policies
d) Firewall policies

Active Directory (Management)  :
a) Creating users to login our domain
b) Will manage in resetting accounts/folder access/Usb Access etc
c) Group policy and Active directory and sync implementation

Linux (knowledge)  :
a) Had knowledge on Linux machines
b) Knowledge on creating users and with admin powers
c) Knowledge on creating hosts and assigning with DNS on the Linux machines
d) performing patches for Linux servers

Antivirus Management  :
a) Maintaining antivirus in the organization with UpToDate.
b) Ensure all systems are in sync with antivirus servers.
c) Prepared a schedule of scan for all systems as per the timings.
d) Blockage of usb access using antivirus server.

Patch Management and Scanning  :
a) Learnt the process of doing patches to systems and servers (windows and Linux) on timely basis as per audit norms
b) After the patches will coordinate with the teams for the fixes of vulnerabilities if any applicable.
c) Will perform the regular scan for the servers and systems to keep vulnerabilities free.

SMS Management  :
a) Learnt the process of managing sms internally and migrating to DLT as per their standards.
b) Learnt the process of writing the scripts and their parameters for sending sms as per DLT norms.
c) Now working in process of migration sms to AWS

Mail (Mail setup and exchange knowledge)  :
a) Had knowledge on exchange servers
b) Participated in mail migration
c) Had knowledge on giving access to functional and user email access
d) learned how to troubleshoot the mailbox’s issues.

Antivirus Management  :
a) Maintaining antivirus in the organization with UpToDate problem free.
b) Ensure all systems are in sync with antivirus servers.
c) Prepared a schedule of scan for all systems as per the timings.
d) Blockage of usb access using antivirus server.

PCIDSS Audit  :
a) Learned to Maintain all the systems and servers as per PCI policy
b) learned to maintain the evidences to submit to auditor as per questionnaire

Academic Credentials  :
B.


Tech (Computer science) Jyothishmathi Institute of Technology and science 2008 58%
Intermediate (MPC) Geethanjali Educational Institutions 2004 83%

Tools Worked  :
Zabbix  : Monitoring Tool
JIRA  : Ticketing Tool

Achievement  :
** Received good appreciation (Appraisal) from Manager and Team Lead for my contributions with teams and team-based activities.
** Active participant in knowledge sessions organized by the company.

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