ARPITA DAS :E-mail : arpita41186 AT gmail.comCareer Objective :
To seek a motivating and challenging position in the industry and to be a part of creative group which would facilitate my creativity and which would contribute towards the growth of the organisation as well as to make me grow as an individual.Synopsis :
A dynamic and result oriented professional in as Customer Service Executive.
An effective communicator with excellent relationship building & interpersonal skills, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.Summer Internship Project :Organisation : AMBUJA CEMENTS LTD, Sankrail UnitProject title : A Report on “TRAINING AND DEVELOPMENT”Duration : 16.6.2010 to 16.8.2010Experience :Organization : BLOOM SENSO HEARING CENTRE ;Widex India Pvt LtdDepartment : AdministrationPost : CUSTOMER SERVICE EXECUTIVEPeriod : September 2011 to April 2014
** Maintaining records of stock,vouchers,invoices,bank transaction.
** Daily Report,sales report,weekly information report,weekly performance report,stock report
** Raising invoices,vouchures,receipts.inter branch transfer invoice.
** Taking appointments,dealing with after sale services procedures.
** Look after office requirements,giving payments to vendors/office helpers.
** Customer handling,follow ups,helping them in answering their queries.
** Lining up candidates for interview.
** Proficient knowledge in ERP and PMS.
** Cash handling,maintaing cash book.
** Co-ordinating with other branches all over India for stock.
** Arranging Intra branch activity every month on special occasions.Having an educational meet with the customers.
** Managing Office boys movements.
** Front Desk manangement.Professional Qualification :2009-11 :
MBA with specialization in Human Resourcefrom George College (Department of Management Studies),Kolkata approved by AICTE & affiliated to WBUT, Kolkata,with DGPA – 7.5Academic Qualifications :
Graduation Examination (BBA) Third Eye Infosys Pvt Ltd.( Sikkim Manipal University,D.E)Ghy,Assam 1st / 75.7% 2008
Sr.Secondary SchoolExamination Atomic Energy Junior College(BIE),Hyd,A.P 1st / 68.1% 2005
Secondary School Examination Atomic Energy Central School-2 (CBSE)Hyd,A.P 1ST / 69.3% 2003Extra Curricular Activities :
** NCC B-Certificate holder
** State level Poster Competition-2nd position Holder.
** Athelete.Hobbies :
** Designing outfits
** Listening to music in leisure time
** Travelling and interacting with different peopleStrength : SincereWeakness :
Unable to tolerate any sort of irregularities
Trust easilyLanguage Known :
** Bengali** Father : Shri Arnab Kumar Das,Former C.I.S.F (MHA)personnel,A.S.I/Exe** Mother : Smt. Sponsored links :
Aparna Das,Home maker.** Husband : Nilanjan Roy Choudhury** Marital Status : Married** Date of Birth : 04 November 1986** Nationality : IndianHallmarks :
** Highly motivated and hard-working with excellent problem solving capability and Analytical, Interpersonal, and Presentation skills.
** Strong commitment to implement and uphold the concept of Industries.Declaration :
I hereby solemnly declare that all the information given above is true and correct to the best of my knowledge and belief.Dated : 22.11.2014Place : Kolkata
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