OBJECTIVE:
To work effectively with a team while improving customer satisfaction scores and retaining concerned customers, helping to improve the company’s revenue.
EXPERIENCE:
WIPRO – June 2015 – March 2020
CUSTOMER SERVICE REPRESENTATIVE
OfficePartners 360, Inc-October 2020-present
CUSTOMER SERVICE REPRESENTATIVE
Handling customers account, updating costumer with their order status with items purchased online, processing refund or replacement, and assisting costumer on how to avail rewards program.
PERSONAL SKILLS:
1.
I am a great listener
2. I am diligent and responsible worker
3. I am able to work alongside harmoniously
EDUCATION:
HOTEL AND RESTAURANT MANAGEMENT COLLEGE GRADUATE 2010-2014
MISAMIS ORIENTAL INSTITUTE OF SCIENCE AND TECHNOLOGY