tamanna.dhyani15 AT gmail.com
15th FEB’1991Career Objective :-
To achieve a challenging position in imports and export industry where I can produce excellence through my abilities and innovative ideas with continuous learning and utilize the best of my skills, abilities, dedication and sincerity and also find improvement in professional and human skills.Area of Interest :
Work effectively with diverse groups of people.
Friendly with an upbeat attitude
Committed to deadlines and schedules.
Sincere with a high level of Integrity
Highly motivated, passionate and hardworking
Good communication skillsCurrent work Experience :-Company : Emerald overseas and serving Alpine Minmetals india Pvt Ltd as wellDesignation : Senior Executive: EXIMCompany profile :
Emerald overseas and Alpine Minmetals India Pvt Ltd both are amongst the top natural resource trading companies in India & has been successfully doing business as Star Export House its core business being that of international trading of Iron Ore, Bauxite & Stone. It has also been awarded “NIRYAT SHREE” Bronze trophy in the year 2009-10.Responsibilities :-
All resposiblities of an Export ManagerCompany Profile :- Namo Alloys pvt ltd is one of best manufacturers of alloys and zinc having turn over of more than 500 crore and working in this sector since 1965 successfully.
Worked as Import executive in M/S Namo Alloys Pvt .ltd from Dec 2012 till September 2014Responsibilties :-
Manage whole process of imports from booking material till material reaches factory
Comminicate with international suppliers to complete whole procedure and taking information for material loading and documents.
Checking all the documents, advising errors and making sure to receive appropraite document.
Keep recording material status on port and making sure of documents submission on time.
Preparing schedule of international payments and communication with bank for comple the process
Communicating with CHA regaring documents status and completing all custom process.
Allocate material in all factories as per their requirements.
Coordinating with superviosor for receiving materail report once materail reaches factory and reporting to MD.
Comparing reports with prespecified terms of materail.
Intimating suppliers for the received materail and excute process such as sending claims and communicating for settling them.Work Experience :
Worked as a Office coordinator cum Customer services associate in M/S Sharetips info from 3 years from May 2009 to May 2012.Responsibilties :-
Worked as a communicator/Mediator between Sales and service department in order to figure out the issues and Sponsored links :
fix them up and order to have smooth flow of work.
Providing solutions to customers and managing to retain them in company.
Manage whole office coordinationCurrent work Experience :-
Presently working in OutsourcingservicesUsa that works for BMO (United States based company).
BMO basically works on the online business development projects for overseas clients and specifically manages to provide services for website designing, wordress,SEO, marketing etc.Work Profile :-
Presently working as Project coordinator since July, 2012 upto Dec 2012Operations :-
Mapping client’s requirements and coordinating implementing processes in line with the guidelines specified by the client.
Booking online calls with new international clients and managing to ackowldge their requirements and provide them ideas on new projects.
Proving solutions on business development to existing clients.
Coordinate processes with all departments such as desining, wordpress , SEO an and quality and describe them the whole project and having discussion for innovation.
Working on a software to communicate with international clients.
Identifying improvement areas & implementing measures to maximize customer satisfaction levels.
Ensure delivery of task timely to the client.Project Management :-
Mapping client’s requirements and coordinating between client and process team leaders in developing and implementing processes in line with pre-set guidelines and mainting dead line and processes of projects.
Monitoring the overall functioning of processes, executing qulaty check with quality department, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Conducting process reviews for ensuring strict adherence to the process parameters / systems as per defined guidelines.Academic Record :
Graduated B.BA from Sikkim Manipal University in 2014
Passed Higher Secondary from HBSE with 86%.
Passed Secondary from HBSE with 76%.Training & Development :
Evaluating effectiveness of training & development programs; formulating or reviewing training strategy and determining appropriate instructional methodologies and formats.
Providing guidance and leadership to staff in accordance with specified program objectives. MAJOR ATTAINMENTS, AWARDS & RECOGNITIONS
Has been chosen the best student in 2009 in F-Tec and achieved a scholarship for being best student of batch.
2011 CERTIFIED COURSE IN TECHNICAL ANALYSIS
BIFM,BLB INSTITUTE OF MANAGEMENT, DELHI
2010 CERTIFIED COURSE OF COMPUTER EDUCATION F-TECH INSTITUTE (FARIDABAD)
2011 final year BBAIT Skills : Well versed with Ms Office, Windows 98/2000/XP & Internet ApplicationDeclaration :
I confirm that the information provided by me is true to the best of my knowledge and belief.Place : Faridabad.Date :
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