Welcome Guest

BPO Call Center, Back Office >> BPO / Back Office / Call Center Executive 
Back Office Operation Executive Resume Sample, Experience : 9 years

Sponsored Links :


    

Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Back Office Operation Executive
Job related skills / software:Preparing and verifying documents for the clients who wish to register as sub broker, Forwarding the prepared documents to CSO for further process, Following up with CSO for TAG generation and Sub broker registration process
Category:BPO Call Center, Back Office
Sub Category:BPO / Back Office / Call Center Executive
Years of Experience:9 years
State:Karnataka
Gender:Female
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.A. / BA : Bachelor of Arts
Major / Specialization:Business Management
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

    

CURRICULUM VITAE  :
Madhura.S.G
Email : madhu.scorpion82 AT gmail.com

OBJECTIVE :
To exhibit & enhance the skills to meet the organization standards and grow along with the organization by contributing to its success and growth and thus leading to successful responsible position in the organization.

PROFESSIONAL EXPERIENCE
1. COMPANY  : ANGEL BROKING LTD
DESIGNATION  : Back office operation - Sr Executive
TENURE  : From 25 Feb 2008 to Till Date.

Job Responsibilities :
Handling Sub broker Registration and Terminal activation :
Preparing and verifying documents for the clients who wish to register as sub broker
Forwarding the prepared documents to CSO for further process
Following up with CSO for TAG generation and Sub broker registration process
Activating / deactivating subbroker/Branch terminals for trading purpose
Handling queries relating to terminal activations.

Handling KYC  :
Maintaining KYC MIS of all over Karnataka region on daily basis and forwarding same to sales executive and managers.
Processing KYC
Following up with CSO for Client code activation and ledger updation

Other Roles and Responsibilities :
Checking Mutual Fund / IPO applications
Making Transaction Entries in back office
Calling AMC / Collection Banker for pick up of forms
Requesting AMC for Mutual fund A/c Statement
Collecting debit notes from the sub broker for brokerage
Solving the queries raised by investor / CSO(Central Support Office) regarding Mutual fund and IPO

2. COMPANY  : NINE TO NINE
DESIGNATION : CSR (Out Bound Source)
TENURE : From April 2006 to Feb 2008.

Job Responsibilities :
Dealing with ICICI Personal Loans
Interacting with Customer about product and process
Generating leads and follow up for the leads
Maintaining daily and weekly MIS
Generating reports for the given leads
Educating new joiners

3.
Sponsored links :

COMPANY
: DATA TALK SERVICES
DESIGNATION : CSR (Out Bound Source)
TENURE : From September 2005 to March 2006

Job Responsibilities :
Dealing with Airtel Postpaid connection
Interacting with Airtel Prepaid Customer about product and process
Generating leads and follow up for the leads
Maintaining daily and weekly MIS
Generating reports for the given leads

Academics :
Degree University Institute Year of Passing
Business Management Kuvempu University A.R.G College Davangere 2004-2006
P.U.C Pre University Board Vivekananda College Pavagada 1999-2000
S.S.L.C V.S.Convent Pavagada 1997-1998

Projects :
Title  : Marketing of AYUR HERBAL COSMETICS of Three-N-Products in Davanagere City
Synopsis  : Consumer Opinion about Ayur products, Marketing strategy adopted and Marketing problems faced by Ayur Company are analyzed and suggestions offered to improve sales

Other Certifications :
Completed NISM-Series-VII : Securities Operations And Risk Management Certification Examination

Computer Proficiency :
Operating System : MS- Windows 95, 98, Open office, Kingsoft office,
Fundamental course : MS – Office, MS word, MS excel, MS PowerPoint
DBMS/RDBMS : MS-Access

Personal Skills  :
Positive Attitude
Deal with customer diplomatically
Willingness to Learn

PERSONAL PROFILE :
Date of Birth : 16th February 1982
Nationality : Indian
Religion : Hindu
Marital Status : Married
Languages Known to speak : English,Hindi,Kannada & Telugu
To read & write : English, Hindi & Kannada

Declaration :
I hereby declare that the information given above is correct to the best of my knowledge.

Date :
Bangalore
Madhura

Notes

1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.