ROHIT MAHAJAN :
30 HIG, Indra Puram Shamshabad Road Agra,
Phone : 91-9660816773
E-mail : rhtmahajan9 AT gmail.com
OBJECTIVE :
To be part of an organization that stimulates learning which provide a challenging work environment and allows me to grow both professionally and personally.
EMPLOYMENT SUMMARY :
Four Points by Sheraton Jaipur (114 Rooms 4 Star Delux Property chain of Starwood 04th April 2013 to Till Date Front Office Executive
As an Executive :
** Training to staff about property management system, Standard Operating Procedures Etc.
** Updating on changes of market trend & guest complains / comments to General Manager to increase the productivity level.
** Handling reservation queries.
** Coordinating among other department to ensure smooth operations.
** To handle guest complaints or requirements promptly.
The Wyndham Grand Luxury Collection, Agra (160 Rooms), 05th March 2011 to 08th March 2013 Guest Service Officer :
As an G.S.O :
** Co-coordinating airport pick-ups and communication with bell/ concierge desk
** Ensuring prompt service given to each and every guest.
** Coordinating among other department to ensure smooth operations.
** Assist guests with any inquiries regarding local entertainment, restaurants or transportation.
ITC-Welcome Heritage Grand Imperial, Agra (Heritage Hotel of 30 rooms), 13th Sept 2009 to 03rd March 2011 Front Office Assistance :
As an Assistance :
** Assisting the Superiors, with smooth running of the Department
** Cash Handling at Front Desk.
** Promote good will by being professional, courteous and helpful to the guest, managers and team members.
** Coordinating among other department to ensure smooth operations.
** Handling check-in, checkout, cashiering, guest Complaint, maintaining guest relation, handling telephone and reservation calls.
** To pre assign rooms according to requirements and to maintain smooth operations of the Front Office
** Handling night shift and performing night audit, preparing flash report, and various kind of reports, and reporting to Front office Manager
ITC-Welcome Heritage Grand Imperial, Agra(Heritage Hotel of 30 rooms), 12th May 2009 to 12th Sept 2009 :
Front Office Trainee
As an Trainee :
** Assisting the Superiors, with smooth running of the Department
** Promote good will by being professional, courteous and helpful to the guest, managers and team members.
** Coordinating among other department to ensure smooth operations.
** Handling daily correspondence promptly, respond to the additional inquires and make request materialize.
EDUCATION :
** Bachelor of Arts English Literature from Agra College.
** Senior Sec.
Intermediate – Science St. Augustine Senior Secondary School
** High School - All Subjects St. Augustine Senior Secondary School
** Three months certificate course in F.O from Trade wings Institute.
COMPUTER KNOWLEDGE :
Basic Computer Knowledge, IDS & Opera System
PERSONAL DETAILS :
Father’s Name : Late Shir. Anil Mahajan
Date of Birth : 21st Nov 1990
Marital Status : Unmarried
HOBBIES :
Watching Movies, listing music and traveling
Rohit Mahajan
Date …………