Career Objective :
Aim to associate with progressive organization that gives scope to apply my knowledge and skills in the areas of management and to be a part of team that dynamically works towards the growth of the organizationExperience :Operations & Sales Related Experience :ICICI BANK LTD : Working as a Junior officer in ICICI Bank Ltd from July 12,
2010 To Till Date.
The various innovative promotions and activities done during my stint in ICICI bank ltd, has helped me to understand various channels to acquire new customers.Job Profile :
** Worked with Mortgage Loans and handling alternate channels.
** Prepare daily, weekly, monthly and quarterly reports (MIS) for the management.
** Monitoring the day to day branch operations actively to ensure smooth functioning.
** Handling customer complaints on priority and ensuring to resolve them within the committed time to avoid further escalations.
** To achieve the cross selling targets assigned to the branch.
** Actively working in liaison with sales officers and officers in the branch to achieve third party fee income for the branch by selling third party products like Life Insurance, General Insurance, Mutual Funds, and Gold etc.
** Developing retailbanking business in the branch for all liability products such as current account,saving account and term deposits.
** Coordinating with the Sales Officers and Branch Staff as a team in all financial aspects to scale up the branch profitability.
** Effectively handle FCRM (Finacle- customer relationship management) for solving customer requests and queries.
** Effectively take part in customer committee meetings to analyse the customer requests, queries and complaints to give a better customer service.Previous Work Experience :Accountant & cashier :BHARTI AIRTEL LTD : Working as an Accountant and cashier in Bharti Airtel ltd from 2ndjun,2008 to 15thjun,2010.Job Profile :
** Handle the cash.
** Voucher preparation for payments and receipts.
** Maintenance of ledgers.
** Invoice preparation for sales after taking orders from the customers.
Educational Qualifications :
** M.B.A. Sponsored links :
in Finance with systems in 2008.
** Degree with B.Com (general) in 2006.
** Intermediate (+2), Commerce in 2003.
** S.S.C from Board of Secondary Education in 2000.Declaration :
I here by solely declare that the above-furnished particulars are correct to the best of my knowledge and belief.
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