Summary of Experience :
** 5 years of experience as Quality leader in handling multiple projects on various technologies.
** Auditor having experience in conducting various audits for project groups and support functions
** Projects led by me have undergone ISO 9001-2008 re-certification, surveillance audits with 100% Process Compliance.
** Experience in ensuring process compliance across multiple standards & framework with respect to CMMI V1.2, ISO 9001-2008 in the projects.
** Experience in ensuring process compliance across multiple standards & framework with respect to CMMI V1.2, ISO 9001-2008 in the projects.
** Ability to lead agile projects and Iteration based projects and distributed teams.
Skills :
Software Quality Management :
** Software Development Life Cycle / Software Engineering.
** ISO 9001 :2008 Standards.
** Project Planning.
** Project tracking & monitoring.
** Defect Prevention.
** Internal Audits.
** Process Implementation.
** Decision Analysis and Resolution
** Quantitative Project Management
** Metrics Collection
Operational Tools :
Planning : MS Project
Configuration : Rational Clear case
Project Management : EPMO(Enterprise Project Management Office)
Defect Tracking : Rational Clearquest, Change Synergy CM Synergy
Other tools : MS Office
Professional Trainings :
** Capability Maturity Model Integration V1.2
** Six Sigma Green Belt Trained
** In House Tools – Share point portal
** Microsoft Project Planner
** Internal Quality Auditor
** ISO 9001 :2008
** Exposure in Agile Methodology
Work Experience :
Working as Quality Analyst in Computer Sciences Corporation, Chennai from January 2012 to till date.
Project : 1 (Total team size 700+)
Duration : 10 Months
Responsibilities :
** To ensure development and deployment of QMS for the Service Tower
** To take the role of Document Manager, to include maintaining document registers and the monitoring and reporting on Document review cycles.
** To assist in the review and approval of local and sending region quality documentation (including local guides, procedures and work instructions) to ensure compliance and consistency with policies, business processes and ISO 9001; to approve any corrective action to address internal audits.
** Contribute to the Internal Audit programme. Including, schedule of internal and external audits, audit planning and day planning, conducting local and virtual internal audits and monitoring and reporting on corrective actions, good practice or business risk.
** Reporting on all quality achievements and issues arising within the reporting period for inclusion in the monthly highlight report.
** To advise and assist both local staff and management on quality matters.
** Contribute towards strengthening and adherence of CAPA process
** To actively contribute in design and implementation of Customer Satisfaction survey.
** Contribute to Business Excellence communications and manage various repositories and Portals.
** Ensure cross pollination of best practices
** Role based Quality training on process and usage of QMS (Templates etc.,)
** To provide training on ISO 9001, ITIL, global processes to the staff
** Monthly report on Planned/ completed work such as audits, corrective actions, trainings conducted etc.
** Day plans for both Internal/external audits.
** Documentation for teams Quality Management Reviews schedule, capture actions, report.
** Internal Audits initiate, conduct, report & monitor.
** Process improvements log, monitor, report, conduct projects and report.
** QMS Deployment within the vertical
Previous Work Experience :
Worked as a Software Quality Associate in Visteon Technical Services, Chennai from Dec’2007 to Dec’2011
Duration : 49 Months
Number of Projects : 7 (Total team size 150+)
Responsibilities :
** Preparation Audit plan, Schedule and perform Audits for Software, Validation, Organisation Training, Supplier Agreement Management, and issuing reports on time with the findings, areas of improvement and best practices.
Tracking the Non-Compliances and ensuring the closure on type.
** Member of Process Change Control Board. Shall analyse the PCR [Process Change Requests], and based on the approval, Process document shall be updated and a new version of Process shall be released.
** Live Audits [Peer Review, PTO] Analysis is performed and Improvements are made based on the analysis.
** Reviewing Work Products like SCMP, SDP, templates and project tailoring Checklist etc
** Preparation of NC analysis report and presenting it to Senior Management Team
** Preparation of Project Management Plan.
** Process Consultant – Addressing Process Queries and helping the team to perform the activities with no Process Issues.
** Project Estimation and planning using tools like MS Project, In-house tools.
** Conducting Phase Audits and Release Audits.
** Metrics Collection and analysis using in-house tools and Clear Quest.
** Co-ordinate and conduct project meetings
** Defect analysis and control using control charts
** Monitoring Defect Prevention Activities.
** Creation and Maintenance of Project repository using version control tools (Clear Case).
Education Qualifications :
** MCA in Computer Science with 8.1 (CGPA) from SCSVMV University, Enathur, Kanchipuram, INDIA
** BSc Computer Science with 71 % from Sri Sankara College of Arts & Science, Enathur, Kanchipuram, India