Biodata |
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| Name of the Candidate | : | Arushi Singh |
| Name of the Post Applied | : | SQL Developer |
| Job related skills / software | : | Handing the customers calls & resolves the issue, Sent mails to branches regarding customer queries, Monitoring the officer’s calls & providing feedback to them |
| Category | : | IT / Computer2 |
| Sub Category | : | SQL/ Oracle Developer |
| Years of Experience | : | 0 years |
| State | : | Uttar Pradesh |
| Gender | : | Female |
| Salary Expected per Month(Rs) | : | 30,000 to 40,000 |
| Highest Qualification attained | : | B.Tech. : Bachelor of Technology |
| Major / Specialization | : | Eletrical & Electronocs |
| Email Id | : | arushisingh.en AT gmail.com |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Resume Format / CV Sample Template / Example / Model : |
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Resume :
Arushi Singh (B.Tech- Electrical & Electronics)
Email : arushisingh.en AT gmail.com
Objective :
Seeking an opportunity to work with an organization that will provide a platform to utilize my technical skills and enrich my knowledge to help in the process of organizational and self-growth.
Summary :
** B.Tech (Electrical & Electronics) from GLA institute, Mathura
** Strong communication, collaboration & interpersonal skills with grasping new technical concepts quickly and utilizing them an effective manner
** Abilities in handling multiple priorities with a bias for action & a genuine interest in personal & professional development.
Previous Organization :
Teleperformance (31 May 2021- current) (Customer Service Associate -Data)
Job Responsibility :
** Receive customer query from social media platform from Facebook, Twitter, Instagram etc
** Tweet to customers as per their VOC
** Maintain data in Ms excel
KocharTech (Jan 2017 to Feb 2019) (Quality Evaluator)
Job Responsibility :
** Monitoring calls.
** Assess agent performance
** Competitor call centre analysis
** Design evaluation programs as per client data
Q Conneqt business Solution Ltd (March 2018 to Feb 2021) (Senior Customer Service Executive)
Job Responsibility :
** Handing the customers calls & resolves the issue, Sent mails to branches regarding customer queries.
** Has given training to new joiners regarding the process
** Monitoring the officer’s calls & providing feedback to them
** Maintain raw data in Ms Excel and combine this data in Excel manually
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Have been engaged as lecturer at Madan Mohan Malviya Engineering College, Gorakhpur
** Job responsibilities during this period included taking class for B.Tech students of 1st, 2nd and 3rd year for the following subjects
** Basic system analysis
** Network systems of analysis & synthesis
** Control and power systems
** Basic electrical engineering
** To conduct network, control and machine labs for BTech students
** DDS Computer Centre
** Taking class for programming
** Class for SQL
** Class for Ms offices
Educational Qualification :
** B.Tech (Electrical & Electronics Engineering) from GLAITM with 66.56%.
** MS Excel advanced certificate (Pivot Table, H Lookup, V lookup)
** CCC certificate course from NIELIT Gorakhpur, passed in Grade C.
Technical Skill :
** Ms SQL
** Advance MS Excel
Operating System : Microsoft Windows
Packages : MS-Office, C & C++ language
Electrical Skill : Well versed with technical aspects of Control System, Network System, Power & Electrical Machines
Achievement :
** Star of month
** Eight times winner as a Star Quality of month
** Awarded with excellence award to deliver excellent service with in time period
** Rising Star of month
Academic Project Undertaken :
Project Name : Software based Industrial Control System at GLAITM.
Vocational Training :
Undertaken 45 days vocational training in Railway Workshop, Gorakhpur.
Personal Details :
Name : Arushi Singh
Mother's Name : Vidhyawati Singh
Father's Name : Lallan Singh
Date :
Place :
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