NADEEM ALAM
E-Mail :-alam.world89 AT gmail.com
CAREER OBJECTIVE :-
To obtain a challenging & responsible role in an organization where my technical skills and enthusiasm are put to test so that my abilities are proven to be truth and to be a part of the team that work dynamically towards the growth of the organization.
SUMMARY OF SKILLS :-
** Sincere, more than three years professional experience in IT skill included Technical support, Application support.
** Ability to solve complex problems in a simple and accurate manner.
** Flexibility and strategic problem solving ability with excellent time management skills.
CURRENT COMPANY :
GosourceDigihub Pvt. Ltd. (Sep-2020 to May-2022)
Designation : - IT Coordinator
Roles & Responsibilities :
** Installation, Configuration and Troubleshooting of O.S. like Windows XP, Win7, Win8,8.1., Windows 10.
** Troubleshooting Internet Explorer issues.
** Printer installation, configuration and troubleshooting (Network Printer)
** Setup computers and install software for various applications and programs.
** Assembling and Disassembling the Computer, Cabling.
** Join in Domain
** Active Directory New user profile creates and edit.
** Troubleshooting of Local Area Network.
** Maintaining Asset Inventory.
** Handled and ability to resolve field level issues.
** Resolving issue from remotely through TeamViewer, Amy Admin, AnyDesk, TightVNC.
** Vendor coordination for hardware asset replacement like hard drive, RAM, Keyboard,
** Mouse, Printer, Coordinating with ISP Vendors.
** Installation, Configuration and Troubleshooting of Shared Printers & Network Printers.
** Installation, Configuration and Troubleshooting of Microsoft Outlook 2003, 2007and2010.
** Expertise hands in troubleshooting of Computer hardware related problems.
** Installing and configuring the peripherals, components and drivers.
** Installing software and application to user standards.
** Configuring and Troubleshooting Domain related problems.
** Problem analysis, use of judgment and ability to solve problems efficiently.
** Assisted the clients with technical issues, troubleshooting, installation and configuration
** Responsible for handling daily incident & request.
** CCTV Installation and setup configuration troubleshooting.
PROFESSIONAL EXPERIENCE :-
7 Month (Contract) Working with Dixit InfoTech Pvt. Ltd. as IT Executive Field Support. (21-May-2018 to 19-Nov-2018.)
Designation :- Desktop Engineer
Roles &Responsibilities :-
** New Desktop and Printer Setup and Configuration.
** Installation, configuration of laptop and desktop with differentoperating systems (windows XP, windows 7, Windows 10 &manual updating of windows patching.
** Installation, configuration & sharing of printers scanners local and network.
** Installation, configuration & maintenance of Microsoft officeand differentapplicationsoftware.
6 Month (Contract) Working as a IT Executive from Accel frontline Ltd. (22- June-2017 to 30-Nov-2017)
Designation : - IT Executive
Roles & Responsibilities : -
** Installation, Configuration and Troubleshooting of O.S. like Windows XP, Win7, Win8, 8.1., Windows 10.
** Troubleshooting Internet Explorer issues.
** Printer installation, configuration and troubleshooting (Network Printer) Canon, HP, Brother, Epson.
** Troubleshooting of Local Area Network.
** Maintaining Asset Inventory.
** Handled and ability to resolve field level issues.
** Resolving issue from remotely through TeamViewer, Amy Admin, AnyDesk, Tight VNC.
** Vendor coordination for hardware asset replacement like hard drive, RAM, Keyboard,
** Mouse, Printer, Coordinating with ISP Vendors.
** Installation, Configuration and Troubleshooting of Shared Printers & Network PrintersDevices.
** Installation, Configuration and Troubleshooting of Microsoft Outlook 2003, 2007 and 2010.
** Expertise hands in troubleshooting of Computer hardware related problems.
** Installing and configuring the peripherals, components and drivers.
** Installing software and application to user standards.
** Configuring and Troubleshooting Domain related problems.
** Problem analysis, use of judgment and ability to solve problems efficiently.
** Assisted the clients with technical issues, troubleshooting, installation and configuration
** Responsible for handling daily incident & request.
8 Month Working as a IT Executive from Angel Broking Pvt.
Ltd. (21-Dec-2015 to 15-Jul-2016)
Designation : - IT Executive
Roles & Responsibilities :-
** Installation, Configuration and Troubleshooting of O.S. like Windows XP, Win7, Win8, 8.1., Windows 10.
** Troubleshooting Internet Explorer issues.
** Provides remote support about various desktop issues to end-user.
** Troubleshooting of Local Area Network.
** Resolving issue from remotely through TeamViewer, Amy Admin, AnyDesk, Tight VNC.
** Expertise hands in troubleshooting of Computer hardware related problems.
** Installation, Configuration and Troubleshooting of Shared Printers & Network PrintersDevices.
** Installing and configuring the peripherals, components and drivers.
** Installing software and application to user standards.
6 Month (Contract) Working Field IT Engineer from Morpheus TechSol LLP. (04-May-2015 to 06-Nov-2015.)
Designation : - IT Engineer
Roles & Responsibilities :-
** Installation, Configuration and Troubleshooting of O.S. like Windows XP, Win7, Win8, 8.1., Windows 10.
** Education Software installation.
** Windows Error Troubleshooting.
8 Month Experience as a Desktop Engineer from A2Z InfoTech Solution (31-Oct-2013 to 30-June-2014)
Designation :- Desktop Engineer
Roles & Responsibilities :-
** Installation, Configuration and Troubleshooting of O.S. like Windows XP, Win7, Win8, 8.1., Windows 10.
** Troubleshooting Internet Explorer issues.
** Printer installation, configuration and troubleshooting (Network Printer) Canon, HP, Brother, Epson.
** Troubleshooting of Local Area Network.
** Maintaining Asset Inventory.
** Handled and ability to resolve field level issues.
** Resolving issue from remotely through TeamViewer, Amy Admin, AnyDesk, Tight VNC.
** Vendor coordination for hardware asset replacement like hard drive, RAM, Keyboard,
** Mouse, Printer, Coordinating with ISP Vendors.
** Installation, Configuration and Troubleshooting of Shared Printers & Network PrintersDevices.
** Installation, Configuration and Troubleshooting of Microsoft Outlook 2003, 2007 and 2010.
** Expertise hands in troubleshooting of Computer hardware related problems.
** Installing and configuring the peripherals, components and drivers.
** Installing software and application to user standards.
** Configuring and Troubleshooting Domain related problems.
** Problem analysis, use of judgment and ability to solve problems efficiently.
** Assisted the clients with technical issues, troubleshooting, installation and configuration.
** Customer Handling.
Strength:
** Team spirit and can work individual as well.
** Productive performer, focused and quick learner.
** Good management and communication skills.
** Keen and interested to learn new things.
** Team Management.
** Interest in learning Technologies.
EDUCATIONAL CREDENTIALS :-
** HSC Passed from Allahabad Board In the year 2009.
** BCA Passed form ITESInstituteIn the year 2022.
** Diploma in Hardware Networking (6 Month)
Personal Details
Name :- Nadeem Alam
Father Name :- ShahnawazAlam
Date of Birth :- 02/07/1989
Religion : Muslim
Marital Status :- Married
Nationality :- Indian
Hobbies :- Social activities, Reading, Internet Surfing.
Marital Status : Married.
Hobbies :- Reading and Internet Surfing.
Languages Known :- Hindi,English and Urdu.(My English communication Weak)
DECLARATION :
Finally, I request the concerned authorities to provide me a chance, so that I can prove the best of myself and serve your esteemed organization for which act of magnanimity. I shall ever be thankful and grateful to you.
Place :
Date :