Career objective : Highly trained and experienced IT support professional looking for a position in a company which needs and values quality customer service and system maintenance.
Summary & Achievements :
Work experience on all type of PCs like IBM, HP, HCL and Compaq etc.
Work experience of working on all types of Printers (HP, Epson, Wipro, TVS, and Kyocera etc.)
Proficient in Desktop Operating Systems such as Windows XP Professional and Windows 7,Windows 2003 and Windows 2008 server .
Work experience on all types of Networking Switches, basic router knowledge, Network troubleshooting.
Configuration of AD, DNS, and DHCP servers.
Analyzed system problems, ran preventive tests, trained staff as part of preventive measures
Documented the history of requests Repaired and upgrade old systems, installed then configure new systems
Performed server updates on a regular basis
Always stayed up-to-date about software Troubleshooting, diagnosing, solving, r
eplacing parts
Established solid work interactions with customer and employee alike
Gathered information and customer feedback to establish client requirements.
Key Skills, Core Competencies & Strengths :
Agile, sharp, able to improvise creative but professional solutions
Willingness to learn and grow personally and professionally
Outstanding communication skills, to interact both with clients and company.
Ability to communicate and make presentations in a clear and concise manner
Proven experience in putting expertise to practice
Outstanding organization and interpersonal motives.
Course details :
CompTIA A+, N+, RHEL-6, CCNA, MCSE2012 FROM IANT (Institute of advance Network Technology)
CEH(COMPUTER ETHICAL HACKING)FROM IANT.
Qualifications :
2013 HSC 59.60% MP Board
2011 SSC 59% MP Board
Declaration :
I hereby declare that all the information supplied above is true to the best of my knowledge and belief.
Place : JABALPUR