BHARATHI J. :Email : jaibharu29 AT gmail.comOBJECTIVE :
To build my professional traits and to use my top skill for of customized solution for achieving firm’s trend and for career endeavor with competency.WORKING EXPERIENCE :
** Presently working as an Associate Engineer (Consultant) for iHorse Technologies since February 2015 to till date.
** Have one year experience as Customer Engineer for HCL Services Limited since January 2014 to January 2015.Roles and Responsibilities :
** Provide investigation, diagnosis, resolution and recovery for hardware/software problems. Conduct remote control sessions with client systems for issue diagnosis and resolution. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
** Provide initial assessment of urgency and business impact on all support calls.
** Support the following technologies : Microsoft Office products – Outlook, Word, Excel, Internet Explorer, desktops and basic LAN/WAN connectivity and others as assigned.
** Monitor daily backups.
** Ability to work independently and in a team environment.
** Ability to communicate well with internal and external contacts.EDUCATIONAL QUALIFICATIONS :
B.Tech (ECE) Perunthalaivar Kamaraj Institute of Engineering and Technology, Karaikal.
Diploma (ECE) Women’s Polytechnic College, Puducherry.
H.SEC Tamil Nadu State March-2006 76.38 %
SSLC Tamil Nadu State April-2004 74.8 %SKILL SETS :** Languages Known : Basics Sponsored links :
of C& C++ & MATLAB.** Software’s known : Photoshop, P spice and Multisim** Working Platform : Knowledge in all editions of Windows & Linux basics.SPECIALISATION :
** Electronic Devices and Circuits
** Electronics Circuit DesignACCADEMIC PROJECT (Diploma) :
** Bio-Metric Authentication Technique In Adcock Network For Military Application.ACCADEMIC PROJECT (B.Tech) :
** An efficient approach for Digital Video Encryption and Decryption by using Lorentz Chaotic System and Compression using DCT.WORKSHOP :
** Attended a workshop on ‘ROBOTICS AND IMAGE PROCESSING’ conducted by MIT, Anna University, and Chennai.SOFT SKILLS :
** Strong analytical and problem-solving capabilities
** Exceptional verbal and written communication skills
** Demonstrated leadership skills
** Ability to learn quickly and adapt to new environments
** Relevant work or internship experience
** Willingness to live any locations and to travel up to 100% to work at client sites.INDUSTRIAL EXPOSURES :
** In-plant training in WIPRO, Pondicherry, for a period of 7 days.
** In-plant training in TECKLED ELECTRONICS, Pondicherry, for a period of 5 days.
** In-plant training in HCL, Pondicherry, for a period of 5 days.PERSONAL PROFILE :Nationality : IndianLanguages Known :English, TamilDeclaration :
I hereby declare that the above-mentioned details are true to the best of my knowledge.Date :Place : Pondicherry
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