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BPO Call Center, Back Office >> Customer Care Executive 
BPO Executive Resume Sample, Experience : 7 years

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Name of the Candidate:[Private]
Name of the Post Applied:BPO Executive
Job related skills / software:Handling Technical & non Technical queries, Activation & Deactivation of Services, Sale the packages,Different types of calling like, Welcome Calling & GPRS Calling
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:7 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:12th. : HSC/+2
Major / Specialization:Intermediate
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

RESUME :
Vishal A. Kshirsagar
C/O Madan Dhankode
Nr.Pancard Club Dhankode Vasti
Baner Pune 45
Mobile – 8956953369 / 9922652199
Email – vishuibm1 AT gmail.com

OBJECTIVE  :
I want to work with that organization where I can effectively contribute my skill as a Professional. And Seeking challenging position where I can learn and to grow my career with continuous improvement and innovation attitude.

ACADEMIC QUALIFICATIONS  :
** Intermediate from Pune Board with 59.00 % marks in 2004
** High school from Pune Board with 76.80 % marks in 2000

COMPUTER LITERACY  :
** MS Office (MS-Excel, MS-Word, WordPad, MS-Power Point)
** Internet Surfing

PROFESSIONAL EXPERIENCE  :
Sparsh BPO Service Ltd. Pune Duration 21st Mar 2008 to 25th Feb 2009

Role & Responsibility  :
Working as CSR in Back-End to handle the queries of customers for BSNL
All the Provisioning activities like baring of SIM Activation & Deactivation of VAS services
Different types of calling like, Welcome Calling & GPRS Calling

IBM Daksh Pvt.Ltd.Gurgaon Duration 10th Mar 2009 to 28th Jan 2010 :
Role & Responsibility :
Working as CSR to handle the queries of Platinum customers for Airtel
All the Provisioning activities like baring of SIM
Activation & Deactivation of VAS services

Dish-tv India Pvt. Ltd Noida (Essel Group) Duration 28th Jan 2010 to 26th Oct 2010 :
Role & Responsibility :
Working as CSR to handle the queries of customers of DISH-TV
Handling Technical & non Technical queries
Activation & Deactivation of Channel Packages

Consim info Pvt.Ltd.(Bharatmatrimony) DelhiDuration 15th Nov 2010 to 3rd March 2011  :
Role & Responsibility :
Working as Support team member to handle the queries of customers of Bharatmatrimony
Handling Technical & non Technical queries
Sale the packages of Bharatmatrimony.

V- Synergize Pvt.Ltd.
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Pune Duration 20th Apr 2011 to 10th Jan 2012
:
Role & Responsibility :
Working as C S A in collection process
Collecting bills from US peoples For NRA & NCO agencies
Collection of Credit card bills and other Retail account bills

Techno-E-Net Pvt.Ltd. Pune Duration 10th Jan 2012 to 16th Oct 2012 :
Role & Responsibility :
Working as C S A in sales Process
Meeting target of $2500 per month

Digital Group InfoTech Pvt. LtdPune Duration 3rd Dec 2012 to till date :
Role & Responsibility :
Working as C S A in Mortgage process
Collecting information from US client as well as from US county officials
To trace a document be connected with US client as well as from US county officials

STRENGTH  :
Firmly believe in time frame objective, Believe in group work, Leadership, Creativity.

Desire to learn and improve Good Communication skills

PERSONAL PROFILE  :
Name  : Vishal Kshirsagar
Date of Birth  : 16th July 1984
Father’s name  : Arun Kshirsagar
Marital Status  : Married
Languages Known  : English, Hindi, Marathi.
Hobbies  : Listening music, and Interaction with the new people.
Nationality  : Indian
Permanent Address  : Satar Vasahat
Venna Nagar
Wakhari
Tal - Pandharur
Dist - Sholapur
Maharashtra

Declaration  :
I hereby declare that above-mentioned facts and given figures are true to the best of my knowledge and if it found incorrect at any stage, my appointment stands cancelled.

Date  :
Place  :

(VISHAL KSHIRSAGAR)

Notes

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