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Desktop Support Engineer Resume Sample, Experience : 3 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Handling Technology Enablement, movement, release & decommission, Troubleshooting shooting hardware related issue, Configuration & troubleshooting MS-outlook, Taking backups & restore data of users
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:3 years
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:B.Sc. / BSC : Bachelor of Science
Major / Specialization:Information Technology
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Pankaj chandraprakash ojha
#1570a, Near Santoshi mata temple
Madhavi chawl, Azadnagar
Opp-ghodbunder road
Azadnagar ojhapankaj4hits AT gmail.com
Phone  :9167450018

Objective  :
To work in a company requiring innovative, challenging employment that will utilize my professional and creative skills while offering an opportunity for advancement in a dynamic environment.

Professional Experience  :
Having 3 Years of Total Experience in IT Service Sector As Desktop Support Engineer.

Accenture Pvt Ltd(contract)  :
Role  : Desktop Support Engineer (Asco-Software engineer) - March 2013 till date.

Activities  :
** Incident & request closure as per assign by global team.
** Handling Technology Enablement, movement, release & decommission
** Handling Server L1 Activity ,Sccm ,Image configuration, Patching,
** Handling Network L1 Activity ,Port enablement & disablement ,
** Handling Voice L1 Activity, phone & Cisco phone Enablement, movement & dicommission,troubleshooting,
** Handling BCP testing as per project requirement,

Handling Weekend activity, e.g.  :
Antivirus up gradation, java installation office up gradation, working system compliance report,cisco phone firmware up gradation,
** Working on CTIOS application for configuration ,testing,
** Working on training room setup as per project requirement.
** Troubleshooting shooting the system
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related problem.
** Troubleshooting shooting hardware related issue
** Configuration & troubleshooting MS-outlook.
** Taking backups & restore data of users
** Configuring video conference & projector
** Configuration system in domain.
** Project setup as the client Requirement from Desktop & software End.

Wipro InfoTech Ltd  :
Role  : Desktop Support Engineer Feb 2012 to Feb 2013.

Activities  :
** Troubleshooting shooting the system related problem
** Troubleshooting shooting hardware related issue
** Up gradation of Software
** Configuration & troubleshooting Mails (lotus client, MS-outlook & outlook express)
** Taking backups & restore data of users
** Configuring video conference & projector
** Configuration system in domain
** Taking Blackberry backup & configuration

Career Line  :
Role  : Asco-Software engineer
 To Understand & evaluate the clients requirements.

Educational Qualification  :
** Bachelor Degree in Science from information technology from Dyansadhana Asian core competence from Sikkim Manipal University.
** HSC in Science from state board of Maharashtra.
** SSC from state board of Maharashtra.

Hobbies  :
 Watching Video & listening music

Personal Profile  :
DOB  : 01/01/1991.
Marital Status  : Unmarried.
Languages Known  : English, Hindi, and Marathi.

Date  :
Place  :


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