Anthony Phillip :E-Mail ID : phillip.anthony83 AT gmail.comCareer Objective :
To work in an organization with positive outlook, in a position that is challenging and rewarding from where I can look forward to growth in my career. Utilize my strengths and build my career that would intrinsically help me in achieving greater practical excellence in my domain as well as in generic methodologies and to seek a position that provides opportunities to keep abreast with the latest development and trends in the Accounting & BPO SectorPersonal Summary :
** Communication and Interpersonal Skills.
** Grasping power with logical thinking fast.
** Excellent leadership qualities.
** Positive attitude, Analytical Skills, Integrity & Emotional Stability.Academic Background :
** Graduation (B.B.M) From kakatiya university
** Intermediate from St Mary centenary junior college secunderabad
** SSC from St Patrick’s high schoolComputer Skills :** Office Productivity : Ms-Word, Excel, Power-point and Internet ApplicationsWork Experience :
** Currently working in DST WORLDWIDE SERVICES India Pvt Ltd, as Travel desk from 1st January 2014 to till date at Gachibowli, Hyderabad.
** Worked with DST WORLDWIDE SERVICES India Pvt Ltd, as BMS Executive for a period of 4 Years
** Worked with Agies BPO as Customer Support Associate for a period of 2 YearsMy Work Mainly Includes :
** Visa processing etc.
** Train ticket booking & Flight ticket booking.
** Hotel Booking
** Cab bookingMode of Work :
** Travel Desk Executive Responsible for International, Domestic, Train & Bus ticketing. Taking care of Domestic & International Hotel Reservation base on requirements to make necessary arrangements & ticketing details compliance check-up with passport validity, Granting of visa validity etc.
** Directed, coordinated, and participated in merchandising travel agency services, such as sale of transportation company carrier tickets, packaged or specialized tours, or vacation packages.
** Planned work schedules for employees.
** Trained employees in advising on current traveling conditions, planning employees travel and itineraries, ticketing and booking functions, and in calculating costs for transportation and accommodations from current transportation schedules and tariff books and accommodation rate books.
** Sold travel Sponsored links :
tickets, packaged and specialized tours, and advise employees on travel plans.
** Kept employee records and hire and discharge employees.
** Once we get TMS request.(Travel Management System)
** Send Mail to travel agency for booking flight ticket as per TMS request.
** Book Hotel & Cab accommodations as per TMS request.
** Pick-up Clientele from Airport & drop at hotel as per clientele Agenda.
** Drop clientele from hotel to Airport.
** Send invoice mail to Manager & finance about Flight, Hotel, cab & Food.My Work Mainly Includes :
** Access Control System
** Fire Alarm System
** Public Addressing System
** Watching CCTV Footage & Removing Backup of DVR'S
** Fire ExtinguishersMode of Work :
** Take Care of 10, 00,000 Sq Ft area of the Facility in Q-City building at (A block 1st & 4th Floor, B Block 5th Floor).
** Taking care of Access Control.
** Activating and De-activating the access card for the associates after having proper approval from HR.
** Checking any unauthorized person entering the premises through CCTV Camera.
** Manage BMS Desk and provide single focal point for all request /complaints on day to day requirements.
** Direct the complaint to the concerned vendor and would track till the time of its completion.
** Sending e-mails of Daily, weekly and monthly basis report to Facility Manager.
** Taking care of Fire Extinguishers and Fire Alarm System, Control Panels.
** Initiate appropriate emergency procedures as required due to system failures or alarm conditions in accordance with standard operating procedure.
** Maintain log for all service requests.
** Prepare Planned Preventive Maintenance (PPM) check list every month and verified by Facility and Asst Facility Manager.Worked with Agies BPO as Customer Support Associate :
** Worked as a C.S.E (Customer Service Executive) for Aegis CompanyMode of Work :
** Handling Customers and making a difference in Sale of net setters thus Developing the business of the organizationExtra Curricular Activities :
** Played Basketball in Schools.
** Participated Football Competition in College.Languages Known : Linguistic Capabilities:
** TeluguStrengths and Capabilities :
** Can take up challenging works and ready to work under pressure.
** Can mould myself to any of the company’s needs hard working, patience ability to achieve goals.Date :Place :
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