RAJIV KUMARAddress : - 44a Tyagi Vihar
Nangloi, Delhi.Phone no : - 8860210713, 8373912069Email Id : rajivkumar232 AT gmail.com;Objective :-
I am seeking long-term full time employment with a company where growth and development occur within the company. I am motivated by the need to achieve excellence and upward mobility with a successful companyProfile :-
A graduate in accounting and finance and post graduate diploma in management with sound academic record and experiencing of holding financial and banking operation assignment in my university.Experience : (Total 7.5 year Experience)
** Kotak Mahindra Bank Ltd
** Service Office(Asst. Manager) (From Nov 2014 to Till Date)
** Responsible for cash and customer transactions
** Branch Operations and Audit Compliance.
** Supervise & Monitor Personal Banker desks and contract sales staff.
** Authorize Personal Banker transactions.
** Branch administration.
** Lobby Management.
** Resolution of customer queries/ complaints.
** Customer service to ensure walk in customers issues.
** Generate business, cross sell and monitor cross sales of Personal Bankers.
** Enhancing the value of existing accounts.
** Retention of existing portfolio.
** Corporate salaries processing.
** Cost Management and staff productivity.
** Responsible for Cash and Customer transactions at the Teller counters.
** Supervising all Non-Cash transactions like DD/ MC, fund transfer etc.,
** Ensure quality customer service is delivered.
** Ensure that all tellers are adequately trained on the Products of the bank.
** Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager.
** Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable.
** Reconciliation and maintenance of suspense accounts register as per the required format.
** Branch Merchandising.MUTHOOT FINANCE LTD :
Account Assistant (Operation) (2010 to 2014)Job profile :
** Branch operation and Banking Activity such as Gold Loan, Deposit, Remittance, Gold Coin, Insurance, Forex, Taxation, Money Transfer (domestic and International), Air Ticket (domestic and international).
** Banking Activities such as internal and External fund transaction, remittances, and cash transaction on teller window, RTGS/NEFT, transaction through Cheque, advance deposits Foreign Exchange & responsibility of vault and cash etc.
** Responsible to reducing Credit Risk and recovery of bad debt, Interest collection, NPA Follow up and controlling of access amount.
** Branch Operation and audit compliance reporting, responsible for the day-to-day management, Reporting and administration.
** Preparing Various Financial MIS statement, maintain KYC documentation, maintaining of Ledgers, GL, P/L statement, NPA statement, Daily Business Reports, Vouchers, Bank reconciliation Statement, Register, All Audit Reports, Managing Gold Valuation and documentation.
** Supervising and Monitoring of Staff productivity, business promotion activities and communication with Branch Manager and Regional Manager.
** Mobilization of business, attending walk in customers and solution their queries/need and advise them for various Investment, Loan and Tax Saving Scheme accordingly their acceptation and according company rule.
** Taking all responsibility about Branch Business and Activity as Second in command and joint custodians at branch with Branch Manager.
** Conducting morning meeting with branch staff/manager for discussion Daily Work Plans Circulars, IOMs, NEWS&VIEW and previous day-to-day reports.
** Maintained data base of potential customers, regularly up-date the same and keep in touch with them for improve business.Tran Medicare (Collection Dept.) :
Team Leader (2007-2009)Job Profile :
** Trained other staff to use the program efficiently
** Supervise staff of 15 employees performing duties such as motivating interviewing/hiring, scheduling and payroll
** Maintained inventory control for technical and non-technical supplies
** Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes
** Answered inbound calls in support of customer needs.
** Conveyed in a reassuring manner step by step instructions to resolve application issues.
** Reviewed and issued audits on account information and processes.
** Assisted in the creation and development of the banks customer relationship management system.Academic Qualifications :
MBA from ICFAI University (Hyderabad)
B. Sponsored links :
Com (P) from Delhi University.
12th from C.B.S.E.
10th from C.B.S.E.Technical Qualifications :
Completed One year Diploma in PGDMA from ICFAI University (Hyderabad)..
Completed COMPUTER SOFTWARE course from SIIT. (One year Course in Computer Software).Personal Information :Father s Name : Mr. RamdasDate of Birth : 16th Dec 1984Gender : MaleMarital Status : SingleNationality : IndianLanguage known : Hindi, English,Hobbies : Listening Music, Working on computer.Strength : Confidence and punctualityDeclaration :
I hereby declare that all information provide by me is true and accurate to the best of my knowledge.Date :_____________Place : Delhi
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