Yogesh Bhoyar :
Mobile : 91-9823706557
Email : yogesh.bhoyar557 AT gmail.com
Carrier goal is to get sound knowledge and a secure position where my knowledge should help in benefit of my company and development of my team mates. Strongly believes in team work and capability to get drive toward resolution with analytical and logical skill.
Skills :
** Well understanding of computer hardware and other operating system's function.
** Knowledge of desktop imaging software.
** Good Idea about Active directory, DNS and DHCP
** Experience in network printers installation and troubleshooting.
** Good communication and writing skills.
** Able to install equipment, machines and software programs.
** Able to work independently, under pressure.
** Responsible for other duties as assigned.
Work Experience :
Company :GIF Technologies Pvt. Ltd.
Position : System Engineer
Location : 102 Pawansut apartments, baji prabhu nagar, Nagpur, 440033
Duration : From 15 Sep 2014 to till date
** Managing SQL Server Database.
** Managing SQL Server Users and Permissions.
** Backup and restoration of SQL database.
** Managing Active Directory Service console.
** Verifying user permissions, resetting NT account password, unlocking NT account.
** Troubleshooting of system Hardware issues.
** Update and management of asset inventory.
** Remote support to all campuses in India.
** Monitoring and updating the Symantec Antivirus.
** Monthly maintenance of systems.
** Configure and troubleshooting of Outlook 2010 and 2013.
Company : Wipro InfoTech
Position : Engineer Desktop management
Location : Credit Suisse PDC- 2 Hinjewadi, Pune
Duration : From 2 Feb 2011 to 13 Sep 2014
** Creating DFS root for user and giving permission them on their profile.
** Troubleshooting on Roaming profile.
** Working on Active Directory.
** Support Function body in service desk management through Remedy ( AR System)
** Installation / troubleshooting of OS (IDesktop, Customized Windows 7 for Credit-Suisse).
** Installation / troubleshooting email clients Microsoft outlook.
** Configuration and troubleshooting of local and network printers.
** Troubleshooting Hardware & Component Related Problem.
** First level troubleshooting of application related issues at Client Side.
** Responsibility to attend and resolve all the desktop related calls as agreed SLA
Company : Wipro InfoTech
(Franchisee – Empower India pvt.
ltd)
Position : Active L1 Desktop Support Engineer
Duration : 1 April 2010 to 1 Feb 2011 .
** Working as front line support technician for more than 2000 end users.
** Responsible for delivering support through telephone, desk-side visits and email.
** Worked as advisor for desktop support team to provide software and hardware break service and training requests.
** Work as communicator between two teams.
** Use remote control solution in support of MS Outlook, Microsoft office and other applications.
** Preparation of daily, weekly and monthly report for desktop audit, server status & process related activities.
** Installation & troubleshooting of Windows XP.
** Perform system software and hardware maintenance, evaluate, test and integrate upgrades. to operating systems, support software and applications.
** Response & closure of calls within committed norms.
** For Remote Support use Net Meeting & Remote Desktop.
** Installing, Configuring & Troubleshooting web based application i.e. One Siebel, Citrix, QTP, QC, Cramer, Bert.
Company : Agil Systems
Position : Working for Pulse System a Nagpur based IT Company as a Hardware and
Networking Engineer taking care of issues on different client location.
Duration : 11 Jun 2006 to 8 Nov 2008
** Troubleshooting & Maintenance of Hardware Problems.
** Working with LAN & troubleshooting of LAN problems.
** Windows Operating Systems Installation
** (E.g. Win 98, Win 2000, Win 2003 server, Windows Xp etc.)
** Installation of Computer Devices, drivers.
** Configuring Internet Connection & Broadband Connection.
** Installation of Antivirus software Quick heal, Symantec, MacAfee
** Recovery from system failure
Education Qualification :
Diploma in Computer Technology from Kamptee Polytechnic, Kamptee in year 2004.
S.S.C. Passed with Second Class in March 1999 from Maharashtra Board.
Had done CCNA course from Grace Technology, Nagpur.
PROFESSIONAL CERTIFICATIONS :
Professional Certifications :
Microsoft certified professional (70-410)
Personal Information :
Name : Yogesh Bhoyar
Marital Status :Single
Language Known : English, Hindi and Marathi
Address : 500, new nandanvan, Nagpur 440009
Date :
Place :