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Customer Service Representative Resume Sample, Experience : 2 years

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Name of the Candidate:Praveen Kumar
Name of the Post Applied:Customer Service Representative
Job related skills / software:To manage weekly and monthly attrition reports and to prepare daily MIS Reports, Trained the employees about new updates, Coordinating with cross-functional teams for quality data and analysis, Maintained the accuracy of the reports.
Category:BPO Call Center, Back Office
Sub Category:BPO / Back Office / Call Center Executive
Years of Experience:2 years
State:Telangana
Gender:Male
Salary Expected per Month(Rs):30,000 to 40,000
Highest Qualification attained:M.B.A. / MBA : Master of Business Administration
Major / Specialization:Finance
Email Id:praveenkumarc444 AT gmail.com
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

CURRICULUM VITAE :
Praveen Kumar. C
EMAIL : praveenkumarc444 AT gmail.com
PHN : +91 9441391931

CAREER OBJECTIVE  :
To utilize my proficiency by taking up challenging assignments in competitive environment to meet requirements of the organization that stimulates professional growth.

CAREER SUMMARY :
** Experienced Insurance Claim Adjuster with extensive knowledge about clauses and schemes regarding different insurances claims
** Profound knowledge of client relationship standards required for Insurance Activities

Company Name : COGNIZANT TECHNOLOGY SOLUTIONS.
Date of Joining : July 2013
Designation : Senior Process Executive

Responsibilities :
** To manage weekly and monthly attrition reports and to prepare daily MIS Reports.
** Trained the employees about new updates.
** Coordinating with cross-functional teams for quality data and analysis.
** Maintained the accuracy of the reports.
** Took extra responsibilities after being a Process Developers by getting more into Quality Checking and also following up with the new updates.
** Have ensured TAT and accuracy and maintained process metrics.
** Awarded with the two Bronze and one Silver award for the best performer of the processor and auditor.
- Planning and co-ordinating with senior officials to plan a meeting to solve some development issues.

EDUCATION  :
** MBA(Finance & Marketing)From ”Marri Laxman Reddy Institute of Technology (MLRIT)-HYDERABAD” with distinction 70.49% from(2011-2013)
** Bsc (MPCS)From “Sri Sai Baba National Degree College” ANANTAPUR With Distinction 70.69% From (2008-2011)
** Intermediate in MPC from State Board of Intermediate Education, “S.S.B.N Junior College” ANANTAPUR with 60.7 % in the year of March (2006-2008).
** SSCfrom “Vijaya Public High School AP” with 65.5 % in the year of March 2006.

COMPUTER SKILLS :
** Microsoft Word
** Microsoft PowerPoint
** Microsoft Excel
** Microsoft Access
** Photoshop

HIGHLIGHTS :
** I would describe myself as a well-motivated, hardworking, enthusiastic individual with a flexible approach to work and a willingness to learn new skills.
** I possess good communication skills with an ability to work on my own initiative or as part of a team, with a commitment to succeed.
** I am extremely ambitious and take every opportunity to explore and learn which friends and mentors also appreciate.

Extra Curricular Activities :
** Games
** Cricket, Volley ball and Caroms.
** Others
** Watching movies
** Personal Strengths
** Quick learner, Positive attitude, Hard worker, Time management, Understanding the problems andCan manage multiple tasks

PERSONAL DETAILS :
Full Name : Praveen Kumar.
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C
Date of Birth : 27-04-1991
Father’s Name : C.Umapathi
Address : EWS 999, 3rd phase, KPHB, Hyderabad-500072.
Nationality : Indian
Martial status : Single
Gender : Male
Languages known : English, Telugu. Hindi
Hobbies : Learning new things, making friends.

DECLARATION  :
I here by declare that the above written particulars are true to the best of my Knowledge and belief.

Date :

(C.PRAVEEN KUMAR).

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