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BPO Call Center, Back Office >> BPO / Back Office / Call Center Executive 
Customer Care Officer Resume Sample, Experience : 2 years



Name of the Candidate:Kamini Kashyap
Name of the Post Applied:Customer Care Officer
Job related skills / software:To maintain Shoreview log daily, To reconcile cash posting daily, To posting ach cheques and Shoreview transfer daily, To maintain their 100% accuracy with aggregate production.
Category:BPO Call Center, Back Office
Sub Category:BPO / Back Office / Call Center Executive
Years of Experience:2 years
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:P.G.D. / PGD : Post Graduate Diploma
Major / Specialization:Commerce
Email Id:kaminikashyap02 AT gmil.com
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Curriculum Vitae  :
Kamini kashyap
Email : kaminikashyap02 AT gmail.com

To gain long term employment with a company that is on or looking to be on the cutting edge, a company that puts value on people and the products they are promoting. Honest and ethical, i am looking to call this company my family.

Currently working in Convergys as a Customer Care Officer (CCO).
Had worked with GENPACT,JAIPUR

Designation : process analyst.
Work Period : from 17May2013 to 24 Oct 2014.

Responsibility :
a. To maintain Shoreview log daily.
b. To reconcile cash posting daily.
c. To posting ach cheques and Shoreview transfer daily.
d. To maintain their 100% accuracy with aggregate production.
e. To maintain refund request tracker.

Other activities :
a. To held fun activities on every Friday.
b. To participate annual bass function in dancing and ramp walk.
c. To participate in Diwali function in ethic wear.
d. To participate potluck with team members.

Had worked with“Tally Academy pvt ltd.” For 1year at Bharatpur.
Designation : computer operator.

Job Responsibility :
a. To data entry of bank vouchers & cheques.
b. To maintain cash daily.
c. To reconcile cash posting and refund amount daily.
d. To reconcile weakly and monthly report.
e. To reconcile team member query.

Work Period : from 1April 2008 to 31st-march-2009.
Typing speed : 30-40words per minute

Education Qualification :
Post Graduation : completed M.com from Rajasthan University.
Graduation : completedB.com from Rajasthan University, Jaipur.

Schooling :
Intermediate from Raj.
Board Ajmer.
High school from Raj. Board, Ajmer.

Computer Qualification :
D.C.A (Diploma in Computer Application)
** Tally ERP
** Internet(Mailing,Emails,Chatting,Surfing,Downloading)
** M.S. office (word, excel, PowerPoint)
** Installation any software.

Other Qualification :
** The “Industrial Accountant” course from ICA which includes Banking, Investment, ROC, and Excise.
** RS-CIT from Kota open Mahaveer university.
** Tally financial programming from TALLY ACADEMY.
** To certified self excellence from Genpact.
** To Certified phonetics Sound in English.

Extra Curricular Activities :
Has organized the School’s and college concert programmed.

Languages Known :
Speak : Hindi and English
Write : Hindi and English
Read : Hindi and English

Personal Details  :
Father’s name = Mr. Pappu kashyap
Date of birth = 2. April.1990
Hobbies = listening music, playing game.
Marital status = Single.

Declaration :
I do here by declare that the information finished above is true to the best of my knowledge and belief.

DATE :……………

(Kamini kashyap)


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