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Desktop Support Engineer Resume Sample, Experience : 6 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Installation & troubleshooting of antivirus, wired& wires network printers & other desktop related issues, Troubleshooting complex system, servers and network issue.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:6 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:12th. : HSC/+2
Major / Specialization:Intermediate
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Gautam Shirsath
Room No. 201 Anand Nagar NearKopri
Bridge, Near KamgarKalyan Kendra,
Behind JaiHindSaloon, Thane (E)
Maharashtra
Pin code  : 400603

Contact No.9967703236 / 9967324740
Email  :gautam.shirsath AT outlook.com

Carrier Objective  :
I would like to take up a challenging career in the field of system administrator and network wish to work in an environment which explore current technologies and will utilize, Challenge and advance any talent to best potential.

Education Qualification  :
S.S.C MUMBAI BOARD PASSED
H.S.C MUMBAI BOARD PASSED

Computer Skill  :
** Basic Computer MS-CIT , certified course in computer hardware and networking from E-planet Computer institute
** Mcse training complete from E-planet computer institute preparing for exam.
** Ccna training complete from e-planet computer institute.
** Operating system  : Windows 2000 /Windows server 2003 /Windows xp and Windows 7
** Hardware & Software Maintenance.
** Mail client  : MS Outlook , Lotus Note 6.5
** Troubleshooting user problem & giving support on call basis windows xp , w2k & Win 7
** Implementing, managing, monitoring& troubleshooting hardware device and drivers.
** Designing of IP address scheme for small /medium origination.
** Troubleshooting virus ,pc slower memory low and low disk space related issue .
** Mac system basic troubleshooting (system slow .installing applications .sync issues)

PROFESSIONAL WORK EXPERIENCE  :
AllshoreIT as remote technician from 24 feb 2015 to 15sept 2015

Job profile  :
** Support USA and Canada (Remote support )
** Using tools (Team viewer, Logmein and Gotoassist) for remote support.
** Responsible windows Related issues OS windows xp, windows vista, windows 7, Windows 8, Windows 8.1, windows server 2003 and mac system.
** Installation & troubleshooting of antivirus, wired& wires network printers & other desktop related issues.
** Troubleshooting complex system, servers and network issue.
** Configured & troubleshooting on windows live mail, Outlook ,thunderbird mail client
** Configure domain controller ,verifying &troubleshooting active directory service
** Create new user &assign appropriate permission on object in active directory.
** System backup &restoration.
** Setup new office environment for small business.
** Setups sip account and troubleshooting.
** Troubleshooting Local use issues, installing local users profiles and systems.

Lasterinc (Turbhe)as a remote technician from 12 may 2014 till date

Job profile  :
** Support USA ,UK , CANDA and AUSTRALIA customer (Remote support )
** Using Logmein for remote support.
** Responsible windows Related issues OS windows xp, windows vista, windows 7, Windows 8, Windows 8.1, windows server 2003.
** Installation & troubleshooting of antivirus, wired& wires network printers & other desktop related issues.
** Troubleshooting complex system, servers and network issue.
** Configured & troubleshooting on windows live mail, Outlook ,thunderbird mail client
** Configure domain controller ,verifying &troubleshooting active directory service
** Create new user &assign appropriate permission on object in active directory.
** System backup &restoration.
** Setup new office environment for small business.

AKZO NOBEL INDIA LTD as a senior desktop engineer from 1 January 2010 to 30 April 2014
** Akzonobel India ltd had more than 200 employee in west zone
** 17 depot all over Mumbai, Gujarat, Madhya Pradesh , Goa and Maharashtra provide them Remote support.
** Installation and configuration of windows (windows xp, server 2003 and windows 7).
** Troubleshooting software ,hardware ,antivirus ,printer ,scanner ,internet & network related issues
** Troubleshooting and Configuration of Lotus notes 6.5, Sametime, Blackberry and ms communicator
** Implementing& Monitoring the IT policies and Security, Backups, Software and New system request etc.
** Responsible to carry out hardware installation, breakdown maintenance spares management and Co-ordination with the vendors for any hardware, software related issue
** Configured system for new employee (new joiner).installation of basic and standard application as per user requirement.
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(MS office 2007, sap, Orion).
** Configuration mail on blackberry and ipad or I phone.
** Maintain the inventory of system, printer, laptop, scrap material & software.
** Provide remote support to user (Depot user and sales team )
** Unlock the user id ,reset login password ,rename user ,assign drives (server backup drives )
** Co-ordinate with vendor for it material and support follow up with them.
** Migrated 180 systems in one month fromxp to win 07.

CK CORPORATE as a desktop engineer (field) from 1 may 2009 to 30 December 2009  :
** Installation of windows xp and standard application.
** Troubleshooting software, hardware, antivirus, internet& network related issue.
** All desktop and laptop related issues

HIGH DISK COMPUTER as a field engineer for 6 month  :
** Assemble desktop and fix to client place or office
** Provide support to all desktop and laptop related issue
** Analyzing & troubleshooting Hardware related problems
** Handling queries & problems related client software’s& Hardware issues.
** Basic Troubleshooting Knowledge of Network / ADSL Router Devices.

PERSONAL INFORMATION  :
Date of Birth  : 5 march 1981
Gender  : Male
Status  : Single
Nationality  : Indian
Languages Knows  : English, Hindi&Marathi.
Hobbies  : reading computer related books, Learn new things, listening songs.

DECLARATION  :
I hereby affirm that the information in this document is accurate and true to the best of my knowledge.

Date  :-
Place  :-

(Gautam S Shirsath)

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