Career Objective :
To work in a challenging environment that promises growth as well as opportunity to learn more. To shoulder responsibilities effectively and contribute towards the growth of the organization with the skills I possess and have developed.Educational Qualification :B.Tech : Electrical and Electronics EngineeringDuration : 4 yearsUniversity :Jawaharlal Nehru Technological UniversityTechnical Skills :Operating systems : Windows 98/2000/XP/ Windows 7, 8,10.Software Packages : MS Office (Excel, Word & Power point)Personality Skills :
** Excellent Inter-Personal and Communication skills
** Willingness to Learn
** Sincere, Hardworking and Dynamic
** Ability to work independently
** Managerial Aptitude
** Controlled Aggressiveness
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** Manage ChangeEMPLOYMENT HISTORY :
** 7 Customer Support (10th Sep 2015– 10th March 2016)
** Sears Online Process (Interactive Media Advisor)
** Processing Claims
** ProcessTraining to the new recruiters on as aSubject matter expert [SME]
** Finding the errors committed by the Associates
** Preparing Incentive data of the Associates on behalf of Team Leader
** Handling customer calls if required
** Acting as a Digital Interactive Supervisor [DIS]Telephone Skills :
** Effectively Managing Inbound and Out bound calls
** Problems solving skills
** Innovation in the work place
** Corporate Etiquette
** Interpersonal SkillsLanguages :Written : English, Hindi, and Telugu.Declaration :
I hereby confirm that the information furnished above is correct to the best of my knowledge.Date :Place :
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