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Airlines Associate Manager Resume Sample, Experience : 15 years



Name of the Candidate:[Private]
Name of the Post Applied:Airlines Associate Manager
Job related skills / software:Product Training, Onsite Support
Category:Tourism / Travel
Sub Category:Airlines Manager
Years of Experience:15 years
State:Andhra Pradesh
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Com. : Bachelor of Commerce
Major / Specialization:Commerce
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Professional Synopsis :
Experience of over 9 years with over 6 years in IT industry. Comprehensive knowledge of software testing and Business Analyst related tasks in cargo airlines
Experience in diverse functions spanning from software testing, RFP response, client engagement, product trainings, support management and documentation of training and user manuals
Attained customer recognition for superior training quality and onsite support

Professional Highlights :
In charge of production support for Air India Cargo
Involved in functional Testing of cargo airline products
Appointed as the point of contact for testing Automated Manifest System(AMS) testing with the US Customs for acquiring re-certification
Provided Functional consultation to both manual and automation testing teams
Responding to functional section of RFPs
Involved in Requirement gathering and designing
Involved in Product Demos to the prospects
Conducted product trainings
Involved in writing training and user manuals
Appreciated for the least percentage of defect leakage

Professional Experience :
1) Organization  : Kale Consultants Ltd. Department: Cargo Products, ITS
Designation  : Associate Manager Period: Since Jul’06
Company Profile  : Kale Consultants Limited is a leading solutions provider to the global Airline, Logistics and Travel
(ALT) industry employing 1500+ employees servicing over 100 customers across 30 countries.
Job Description  :
Associate Manager  :
 Requirements Gathering and Documentation
 In charge of production support for Air India Cargo
 Involved in functional Testing of cargo airline products
 Product Training and onsite support

Projects include  :
Indian Airlines  :
Indian Airlines automated its cargo operation at 52 Indian stations and 17 International stations using Kale’s CSP Hosted Solution Services for Sales, Space control, Operations and revenue accounting.
Kale also supplied and maintained hardware required for automation at all 52 Indian stations. The servers were hosted at Reliance IDC.
Responsible for
 Production Support Manager for Air India and first point of contact to Air India
 Preparing change requests documents for enhancements
 Release planning and management
 SLA compliance and reporting

US based Cargo Airline  :
Onsite support for implementation of entire suite of Cargo Products for Sales, Operations, Ground handling
Interacting with the client and our development team for smooth implementation
Played the role of a Business Analyst during the requirement gathering and designing phase for changes in the application.
Conducted daily meetings with the client and our team, at the initial stages of the implementation to ensure seamless functioning of the application
Interaction with SITA for message transmission issues

TAP Airlines  :
Played major role in testing the complete application
Writing, reviewing and maintaining test cases and related documents
Tested the ULD management module solely
Contributed exhaustively in testing of EDI messages

2) Organization  : SGC Software, Bangalore Department: Testing Team
Designation  : Software Tester Period: Dec’04June’06
Job Description  :
Understanding the Test requirements
Test case design based on the provided requirements.
Involved in Execution of Test cases manually
Performed testing like positive and negative testing
Involved in Functional testing

Education Qualification :
Year Degree Institute University
1997 B.Com SKP Government College(Andhra Pradesh) SK University

Certifications :
Year Certificate Conducted by
2004 Course in Software Testing Global Informatics, Bangalore


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