BPO Call Center, Back Office >> Process Associate / Executive 
Process Associate Resume Sample, Experience : 4 years

CURRICULUM VITAE:
ANSAR BASHA M.J.
#74 A, 6th Cross,
Kaverinagar, Laggerre,
Bangalore-560 058

Mobile  : +91 8147206040
Email  : ansar7t AT gmail.com

Objective :
To be associated with a progressive organization that gives scope to update my knowledge and skills in accordance with latest trends and to be a part of the team that dynamically works towards growth of organization and gives satisfaction thereof.

Professional Experiences :
Company Pearson India Education Service Private Limited
Designation Process Associate
Duration January 2015 to till date

Roles and Responsibilities :
**  Interact with international customers through email and online chats.
**  Hands on experience with international sales or customer interaction experience.
**  Understand the customers query and identify the customers need.
**  Recommend potential products or services to customers by analyzing customer needs.
**  Convince customers to purchase the products.
**  Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
**  Respond to any online or telephone queries in a calm and friendly manner.
**  Work closely with the Sales team to assess the progress of the department and develop Sa


les strategy accordingly.

Professional Experiences :
**  Worked as a Managemenet Information Executive in Denave India Private Limited from September 2012- to December 2014.
**  Worked as a System Engineer in Vivekananda Institute of Technology from June 2008 to August 2010.

ACADEMIC PERFORMANCE :
** Bachelor of Engineering in Computer Science and Engineering from S.J.B.Institute of Technology, Bangalore
** Diploma in Computer Science & Engineering from Mysore Technical Education Society, Bangalore.
** Secondary School Leaving Certificate from Bangalore Public English School, Bangalore.

Accomplishments and Achievements :
**  Stood 1st in the School Class 10th.
**  Was Class leader throughout high school-
**  Was a Junior Under Officer in NCC
**  Participated in Several NCC and NSS Camps.
**  Participated in Republic Day Parade as NCC Junior Under Officer.

Personal Details :
Father’s Name  : Jani Basha
Date of Birth  : 19th September 1988
Language Known  : English, Hindi, Kannada, Tamil and Urdu.
Marital Status  : Single
Interest  : Travelling
Hobbies  : Playing Cricket and listening music.

Declaration :
I do hereby declare that the above information is true to the best of my knowledge.

Place : Bangalore
Date :

(Ansar Basha)