AMIT GULERIA
Brief Introduction & Experience :
Presently I am working as House keeping Supervisor with Jain Swetamber Terapanth Trust(Tera panth bhawan) (Hotel Cum Banquet Hall) in Chattarpur. I am hardworking, looking for a good opportunity & a secure future. I just need cooperation from my subordinate staff and guidance from senior colleges. I work hard for the benefits of the organization and always loyal to the organization I am working with. My Motto is to work hard and be positive. Lastly, I am enclosing my resume for your kind consideration & looking forward to your reply.
Best regards,
Amit Guleria
OBJECTIVE :
Aspire to work and grow in an organization that gives the freedom to learn and contribute. Seek new challenges and experience that would make me better professional & a finer human being. I aspire to apply and enhance my professional skill developed out of my previous work experience also aspire for a carrier in which besides gaining good experience I can accomplish a contented position for an intense future
EXPERIENCE :
Worked with Bhandari Hospital, Dehradun Nature of Job As a Front Office Executive I take up the coordination tasks like coordinating meetings of Client and staffs. I was responsible for entering the data in database and thereby updating the record for taking monthly reports which was used by office Managers.
Designation :
House Keeping Supervisor Working Since : Apr 2000 to December 2003 Presently working with Jain Swetamber Terapanth Trust (Hotel Cum Banquet Hall)
Designation :
House Keeping Supervisor Working Since : December 2003
ACADEMIC QUALIFICATION :
Done Secondary School Examination in 1992
Done Senior Secondary School Examination in 1994
Done Graduation from Delhi University
PROFESSIONAL QUALIFICATION :
Done Certificate Course in Computers, New Delhi
Operating Systems Known :
DOS, WINDOWS
95, 98, 2000, XP. Software
Packages Known :
MS
Office 95, 97, 2000 - 2007, XP. (Word, Excel, PowerPoint, FrontPage.),
Tally 4.5,5.2, 7.2, 9 MS Out Look Express, Internet Explorer. (E-Mail/Browser)
Typing Speed 60 WPM (ENGLISH)
Skills :
Expertise in Using Microsoft Tools namely Word, Excel, PowerPoint, Outlook, Access, WordPerfect
Have a good accurate typing speed of 60wpm
Capable of working under pressure and meet deadlines as scheduled with quality in work
Appointment Setting
Capable of taking care of customer service activities Duties :
Supervise laundry staff duties
Supervise housekeeping staff while they are performing their duties
Stock and maintain any housekeeping supply rooms
Determine and process all guest complaints
Check all guest rooms are ready for arrival
Check that all common areas are hazard free and ready for guests
Conduct daily morning meeting with housekeeping staff and organize all staff daily
Ensure high level of customer service is maintained at all times
Assist guests with all questions and reasonable requests
Making sure that guests have a good first and last impression of the hotel.
Engaging and motivating staff to do better.
Overseeing the allocation of hotel / Guest house bedrooms.
Demonstrating visible operational leadership and management to the hotel staff.
Supervising the activities of the reception staff. Other Maintain clean and tidy appearance
Maintain clean and tidy work area Personal :
Possessing a friendly personality and charisma to connect with a diverse clientele.
Excellent presentation skills.
Hospitality background.
Adaptable and having a hands-on approach to running the hotel.
Having a tenacious and can do attitude.
Spotting opportunities before others. Entrepreneurial mindset.
Able to deal calmly with challenging situations.
Self motivated and having a pro-active mindset.
Ensure all required repairs and maintenance is performed on all hotel equipment and assets as scheduled or requested by Guests, Housekeeping, and management such as A/C Plant, plumbing and electrical repairs, D.G sets and furniture repair/replacement, etc.
PERSONAL DETAILS :
Date of Birth : 05/11/1976
Sex : Male.
Marital Status : Married
Nationality : Indian.
E-Mail : scorpios929 AT gmail.com
Contact : 9582016951
LANGUAGE KNOWN : Hindi, English & Punjabi
Amit Guleria
Date :