Looking for a suitable and promising opportunity to implement the knowledge I have gathered until now for the welfare of your company and with all my hard work, play an important role in the progress of your company.WORK EXPERIENCE :
Ocwen Business Solutions Pvt.Ltd.,Bengaluru ( Nov’09July’2010) AssociateResponsibilities :
Worked for various inbound processes of ‘Altisource’ for the Insurance loss department and Insurance department.
Resolved insurance related problems, updated policy details,
Verified the policy details and requested for insurance payments of the customers
Guided customers to file their claims based on the claim details
Updated the customer with regards to the claims procedure
Requested for the Claims Packages
Involved in getting the claims cheque issued
Collected information with regards to the personal insurance policies of the customers, following which requested the cancellation of the forced insurance.
Requested the refund of the Lender placed insurance amount
The Telegraph,Jamshedpur (Jun’08 – Dec’08)-Intern Trainee ReporterResponsibilities :
Worked as an intern for a 6 month as part of our college module
Bylined articles to my credit
Reported (political/school/social) news/events
Conducted interviews with certain Political Leaders and Celebrities
Coordinated with reporters and photographers.ACCOMPLISHMENTS :
Received Best Performance award within the first 6 months at Ocwen
Problem solver who persistently follows up until issue is resolved
Received appreciations from Customers for solving their queries.
Adept at developing strong long-term relationships with customersCOMPUTER SKILLS :
Microsoft Office(PowerPoint, Word and Excel), Web-Designing.EDUCATIONAL QUALIFICATION :
Graduation (B.A) Journalism (2009) from St. Sponsored links :
George College, Bangalore University68.69%
H.S.C (12th) -2006 Loyola School, Jamshedpur (ICSE Board60%)
S.S.C (10th) – 2004 Hill Top School, Jamshedpur (ICSE Board – 58%)CERTIFICATIONS :
Diploma in Office Computing & Designing at ZED Career Academy, TELCO, JamshedpurEXTRA CURRICULAR ACTIVITIES :
Winner in Creativity (Collage, Debate, Essay Writing)
Best Student for Academic Excellence-2009
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