No : 35, Old No : 16,
First Main Road,
Pincode : 600044,
Chrompet, chennaiTel : 9047815725Email : jegan.natesan AT gmail.comCareer Objective :
To leverage on my knowledge and abilities, and add value to the organization.Career Summary :
** Experience in computer hardware and networking troubleshooting
** Proficiency in various computer programming languages Education
** Bachelors Degree in Computer Science (B.Sc majoring in Computer Science) Sri Aravindar College of Arts and Science, Pondicherry, India.
** Advanced Diploma in Computer Hardware & Networking Computer Software College, Chennai, TamilNadu, India.
** Diploma in Computer Application & Diploma in Advanced Software Technology CSC Computer Education Institute, Pondicherry, India.
** Certificate Program On Managing Interconnected Network Device(CCNA) NIIT Chennai,Tamilnadu,India Pondicherry, India.Professional Experience :
** Worked as Service Engineer From 01st JUNE 2012 To 25th JUNE 2013 For Sri Kalpa Computer professionals in Hardware, Software & Networking, Chennai, India.
** Worked as Service Engineer From 14st OCT 2013 To 07th MAR 2014 Inspace Technologies in Hardware, Software & Networking, Pondicherry, India.
** Worked as Service Engineer From 5st DEC 2014 Airtel Still working in Dispatcher and Field Ennginer, Chennai, India.Technical S Sponsored links :
kill Competency :
** Online troubleshooting, Fault Analysis, Fault Rectification, Customer Interaction.
** Configuration of the Modem & router as per customer request.
** Installing and configuring New DSL Lines.
** Monthly Review and Analysis of DSL Issues to reduce the Customer Complaints.
** Analysing customer feedback for improving the customer service, Providing Technical Support to Customers DSL related Complaints.
** Resolving technical problem associated with DSLAM in various locations.
** EQN port rectification by coordinating the switch team.
** Providing Technical support to engineers in the field for DSL & MAN Implementation & Trouble shooting.Desktop Knowledge :
** Trouble Shooting all kinds of hardware problems
** Installing and Trouble Shooting Windows XP,Vista,Windows 7
** Configuring and Trouble Shooting E-Mail Client ,Outlook Express, Outlook and Exchange
** Installing all kinds of softwares
** Installing and Configuring WI-FI and Bluetooth in Laptop
** Installing, Configuring and Trouble Shooting Network Printers, Normal Printers and Scanners.PersonalParticulars :Date of Birth : 15-09-1984Sex : MaleNationality : IndianMarital Status : SingleLanguage : Tamil & EnglishDeclaration :
I hereby declare that the above mentioned Particulars are true to the best of my knowledge and will perform the best in my skills if I am recruited in to your company.Place : ChennaiDate :
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