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IT Desktop / Network Support Engineer Resume Sample, Experience : 3 years

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Biodata

Name of the Candidate:[Private]
Name of the Post Applied:IT Desktop / Network Support Engineer
Job related skills / software:MCSE, CCNA, Exchange 2010
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:3 years
State:West Bengal
Gender:Male
Salary Expected per Month(Rs):15,000 to 20,000
Highest Qualification attained:B.A. / BA : Bachelor of Arts
Major / Specialization:Political Science
Email Id:durgapur.biswajit AT gmail.com
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

CURRICULUM VITAE
BISWAJIT SAMANTA

CURRENT ADDRESS  :
BIDHANNAGAR
DURGAPUR, BURDWAN
PIN  : 713206 (WEST BENGAL)
Email  : bsamanta963 AT gmail.com
Mob  :91+ 9563473912/9093065341

Career Profile  :
Ability to adapt well and perform in new competitive environment with flexibility towards shifts in working and excelling under high pressure and diverse situation.
Hard working and committed with an ability to take up responsibilities and deliver positive results
A self-motivated and diligent team player possessing highly evolved and demonstrable communication, interpersonal and leadership skills; strong analytical

Professional Experience  :
July 2010 to February 2011 working asIT Junior Executive withPinnacle InfoTech Solution, at Durgapur Region.
Since February 2011 working asCustomer Support Engineer (System Administrator) withiGATE Infrastructure Management Services Limited, at Durgapur Region.
2 Years of experience in Windows Server 2003 & 2008.

TECHNICAL SNAPSHOT :
Hands on experience in windows server 2003 & 2008 R2 edition
DNS, DHCP, Active Directoryon Windows server 2003 Enterprise. Edition & Windows Server 2008 R2 edition.
Natting, ACL, IP Security on windows server 2003.
Windows Software Update Service
Concept of VPN, Certificate Services
Create & maintenance ofFTP
Remote Installation using RIS and Unattended Installation
MS Outlook and Lotus Notes Configuration
Installing and configuring Server Operating Systems, Application Software, Anti-Viruses & Printer installation and basic troubleshooting, Hardware(Desktop and Laptop) etc.
Asset monitoring, maintenance and update.
Call attends, resolve and escalate using BMC Remedy.
Mail configures in Blackberry, Wipe out, data Backup and restore.
Appear Exchange server 2010 and also Hands on experience in Exchange sever 2010.

WORK EXPERIENCE ON PROJECTS AREA :
PIS ( PINACLE INFOTECH SOLUTION)
Period  : (1st July, 2011)
OVERVIEW  :
Supply, install and implement organization network, supply, deliver, Install server, switches, routers, Vendor handle, and ups.
Job Responsibilities Area  :
Installation and configuration of Windows 2003 and 2008 Servers which include implementing the DNS, DHCP, Active Directory, WSUS, FTP Server
Building of OU structure & creation of user group policy
To make Outlook Configuration at client side and troubleshooting.
Asset monitoring, maintenance and update.
Installing and configuring Application Software (many product of Autodesk, MS office, MS project etc.) Anti-Viruses & Printer installation and basic troubleshooting, Hardware (Desktop, Laptop and Printer) etc.
FTP account creation and maintenance.
L2 network support and maintenance.

  APIL ( Alstom Project India Limited) Maintenance & Support of IT Period  :(16th Feb,2011 –till date)
Overview  :
Supply, install and implement organization wide network, security, system integration and supply, deliver, Asset management and LN database maintenance.
Job Responsibilities  :
A.Installation, Configuring, Troubleshooting and Maintenance of  :
Worked as a team member for the phase 1 installation and implementation of Windows 2008 & 2003.
Responsible for implementation and support of the e-mail for 450 users (MS Outlook and Lotus Notes configure and troubleshooting)
Mail configures in Blackberry, Wipe out, data Backup and restore.
Installing and configuring Application Software (AutoCAD 2010 Mechanical, IGEMS, Solid works, MS office, Qlikview etc.)
Anti-Viruses and patch update.
Printer Installation
Having experience with BMC Remedy IT Management Suite.
Layer 2 network
Check Network connectivity, cable crimping & Switch install and configuration.
Domain and Workgroup Model

B.
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Maintenance and troubleshooting of 
:
client Desktop, Laptop and Workstation
HP LaserJet, HP scanner and Multifunction Network Printer.
HP Design Jet T1100ps 44in Plotter
BSNL ADSL modem

: Administration:
Asset monitoring, maintenance and update using Asset tracking software
Vendor handles (Dell & HP) and call escalation.

PROFESSIONAL QUALIFICATIONS :
MCITP (Windows server 2008)
CCNA (Not Global Certified)

EDUCATION QUALIFICATIONS :
B.A University of Burdwan Durgapur Govt. College 2007 50.25%
higher secondary W.B.C.H.S.E B.G/S.B.H.S 2004 51.8%
Secondary W.B.H.S.E Bani Bihar High School 2002 64%

PERSONAL PROFILE :
Father’s Name  : MR.SANKHA DHAR SAMANTA.
Mother’s Name  : MRS.ANIMA SAMANTA
Date of Birth  : 12.11.1985
Marital Status  : UNMARRIED
Religion  : HINDU

I, hereby, solemnly declare that all the information made above are true and correct to the bestof my knowledge and belief.

Date  :
Signature

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