TECHNICAL SUPPORT SKILLS
-OS installation:- Win XP, Win Server 2003, 2008,Win Vista, Windows 7.
-Assembling, hardware up gradation troubleshooting,
-Windows maintenance, dual booting, upgrade & update the windows
-MS outlook configuration, Outlook backup & restore and troubleshooting
-Disk Management, partitions
-Printer installation and troubleshooting
-Antivirus update & virus protection
-Scanner configuration & troubleshooting.
-Troubleshooting of hardware and O/S
-Basic Networking, Map drive, Data sharing
-TCP/IP Configuration, Internet Maintenance
-Data Cards configure and troubleshooting
-Remote desktop and Remote assistance
-Wireless Networking, Networking in Domain environment
-Basic Firewall configuration.
-VNC Configuration and team viewer configuration.
-SQL Server Installation and Its backup and Restore.
-User Profiles Backup and Restore.
-Sharing folder, Sponsored links :
sharing device & Printer.
NETWORKING SUPPORT SKILLS
-Basic Networking, peer to peer, Map drive, Data sharing
-TCP/IP Configuration, Smooth running internet, Maintenance
-Networking in Domain environment, & troubleshooting
-Hardware Installation, Maintenance & trouble shooting
-Cabling, patching, and LAN troubleshooting
Working at XYZ as Desktop Support Engineer since May 20XX
- Manage Domain environment for two sites through remote support (Team Viewer, VNC)
-Manage shared folder and devices through permission
-Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
-Data Backup of all users,
-Local and Network Printer configuration, troubleshooting.
-Internet & LAN configuration, troubleshooting
-Software troubleshooting update and patch installation
-Manage Antivirus (Symantec, Avira )
-Issue H/W, S/W and accessories to users.
-Data Cards configuration and troubleshooting.
1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.