HOSPITALITY INDUSTRY PROFESSIONAL
Qualified and trained Hotel Mgmt professional
Renowned five star hotels’ experience in food and beveragesPROFILE :
A high-energy hotel management professional with over 14 years professional experience in hotel operations in five star category hotels. Strong background in food and beverages. Demonstrated capabilities in team management and captaincy. Self-driven and highly motivated with constant endeavour to set performance standards for others to emulate. Dynamic and go-getter with total commitment to business objectives. Winner of best employee award. Groomed with refined ettiquettes and mild manners.Professional Experience :
Restaurant Manager – COASTAL JUNCTION
April 2009 – Till Date
Assistant Restaurant Manager – BON SOUTH
July 2008 – March 2009
Proven track record of developing procedures, service standards and operational policies.
Planning & implementing effective control measures to reduce running costs of the unit.
Possess skills in adhering to the pre-set quality & hygiene standards followed by the Restaurant
Inter personal and problem solving skills with the ability to work in multi cultural environment.
Expertise in implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.
Responsible for all tasks related to the customer relations, housekeeping, bar management, banqueting & day to day activities.Captain – Taj Gateway, Bangalore :
Jan 1996 – June 2008
Worked as a waiter in Banquets and IN-room Dining and got promoted as senior waiter to Karavalli in the year 2001. Sponsored links :
Then again got promoted as Barman in 2004 for my hard work and dedication. In the year 2008 was promoted as a captainDuties & Responsibilities :
Nominated as the departmental trainer for apprentice
Responsible for handling all V.I.P tables and functions, tracking all corporate clients.
Introducing the Cocktail & Mock tail of the week taken over the bar in charge in Karavalli & in charge of the liquor Records
Planning and executing of indoor Banquet (functions ranging from 1000 Pax and above.
Tele Sales calling to companies to promote breakfast, Lunch, & to wish guest on their Birthdays.Achievements :
Employee of the year 2005-2006. TAJ Gateway Hotel
Entered Sliver, Gold And Platinum level in S.T.A.R programme Special Thanks and Recognition System TAJ Gateway Hotel
Employee of the month for March 2005 and Jan 2006. TAJ Gateway Hotel
Certified for continuous 5 yrs & 10yrs service. TAJ Gateway Hotel
Member of Karavalli team, winners for the H & FS & best seafood Restaurant by TIMES GROUP of hotels.Areas of Training undergone :
Personality development and customer Loyalty programme.
Scotch & Wine tastemaker session.
Basic Fire preventing & Awareness Training.
Hospitality Foundation module programme.
TATA BUSINESS EXCELLENCE MODULE programmeEducational & Additional Qualification :
BSC in Hotel Management (Correspondence)Completed : Apprentice National Council for Vocational Training”.(In Food and Beverage Service/Management)
SSLC KSEEP University Bangalore
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