FF11/7,Muniyandikovil Street,Paliyour,Thiruppuvanam,Manamadurai Post,Sivagangai(Dist),Tamilnadu-630611Call : +919787588877Email : padmanapan379 AT gmail.comOverview :
A hard working person, who would like to add value to the organization; A person, who believes in continuous learning, would like to grow with the organization.CareerObjective :
Seeking a quality environment where my knowledge and experience can be shared and enriched. Looking for opportunities where I can use my intellectual abilities towards more result oriented personality.Total Experience in Hardware Service / Network Maintenance : 7+ YearsEducation :
Bsc, Computer science
Diploma in Diploma in hardware and networking.
Microcode, (IBM partner) Madurai, Tamilnadu, India.(From 2001to 2002 )Technical Profile :Certification : Cisco Certified Network Associate (CCNA) Cisco id- CSCO12325791Hardware Service : Laptops, Desktop Systems, serversTroubleshooting in Operating :Systems : DOS, Win 9X, Win2000, Win XP,Troubleshooting in Network : Win NT, Win 2000, 2003 & 2008 Advanced Server,Work Experience :Service Period : July 2010 to till date.Organization : Ever-Excellent Services, Madurai, Tamilnadu.Designation : Senior Network .EngineerResponsibilities :
** Manage the Warranty service call fro server and networking products.
** Responsible for Customer relationship.
** Hardware Troubleshoot and Repairing for network Products (LAN, WAN,WIFI) VPN)
** Maintained and co-ordinate with 2 Engineers for server Products
** Maintained and co-ordinate with 3 Engineers for Network Support.
** Maintained and Co-ordinate with 3 Engineers for Onsite AMC & On calls.
** Exclusive support for Non-Warranty calls.(all type of servers & Desktops).
** Hardware Troubleshoot and Repairing for Laptops, Desktops
** Responsible and Promote the AMC & On call Services.
** Co-ordinate with 2 Sales-representative for Price & Quoting.Service Period : Jan 2008 to June 2010Organization : Pearl Computers. Madurai (Authorized Service Provider for HP & Compaq)Designation : Senior Executive- Customer Support.Responsibilities :
** Laptops, Desktops and Printer Servicing & Server Maintenance.
** Manage the Warranty service call from all brands.
** Responsible for Customer relationship.
** Hardware Troubleshoot and Repairing For all products. Sponsored links :
IBM Products (Desktops & Servers)
** Maintained and co-ordinate with 4 Engineers for Service calls.
** Co-ordinate with HP-CMG for Parts request and Technical support.
** Maintained the activities of Branch.Service Period : Feb 2006 to Jan 2008Organization : PC World, Madurai Tamilnadu.Designation : Senior Service Engineer.Responsibilities :
** Laptops, Desktops and Printer Servicing & LAN Implementation and maintenance.
** Installation & Repair calls for HP & Compaq Desktops.
** Installation & Repair Calls for HCL Desktops.
** Installation & Repair Calls for HP Printers. (Laser jets, Desk jets).
** Installation & Repair Calls for TVSE Dot matrix Printers.
** LAN Implementation & Maintenance for Various Corporate company’s.Service Period : May- 2004to Dec-2006.Organization : Madura computersDesignation : Customer Support EngineerResponsibilities :
** Onsite support for Desktops and Printers. LAN
** Implementation & Maintenance.
** Installation & Repair calls for Non-Branded Desktops.
** Installation & Repair calls for Laser jet, Desk jet, Dot matrix Printers.Service Period : April-2002 to May-2004.Organization : Sys World Systems, Madurai, Tamilnadu. (Service provider for Compaq)Designation :serviceengineerResponsibilities :
** Desktops and Printer Servicing. LAN Implementation
** PC & Printer Installation & Service.
** LAN Implémentation&Maintenance.Personnel Profile :-Name : A.padmanabanFather’s Name : M.ambalamDate Of Birth & Age : 25-07-1980Sex & Marital Status : Male & SingleJoining time : With in 15 DaysPermanent Address :
11/7, Muniyandi Kovil street
Sivagangai(dist)-63611.Date :Place :
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