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BPO Call Center, Back Office >> Team Leader / Subject Matter Expert 
BPO Team Leader Resume Sample, Experience : 5 years

    

Biodata

Name of the Candidate:[Private]
Name of the Post Applied:BPO Team Leader
Job related skills / software:Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
Category:BPO Call Center, Back Office
Sub Category:Team Leader / Subject Matter Expert
Years of Experience:5 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):50,000 to 60,000
Highest Qualification attained:B.B.A. / BBA : Bachelor of Business Administration
Major / Specialization:Business Administration
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

    

Swapnil Jadhav
MOB : 9619680627
EMAIL : Neal.jadhav5 AT gmail.com

OVERVIEW  :
Over Five years’ experience in BPO industry, maximized many great opportunities to work on challenging projects, when two critical proficiencies of a team leader were developed tremendously :
** Earned leadership status by setting inspirational goals and setting examples – Superb organizational, motivational, management and time management skills.
** Maximized team performance – Exceled at identifying, developing and using strengths of team members, as well as locating, detecting and resolving problems and weaknesses of each team individual.

OBJECTIVE  :
Maximize my team leading experience in a challenging environment, guiding by example and utilizing vast experience in directing a team towards its objective within the deadlines and thus achieving the corporate goals.

EDUCATIONAL QUALIFICATION
** Bachelor’s Degree in Business Administration.

WORK EXPERIENCE [5 years]  :
** Worked at IBM Daksh as CSR in 2011-12.
** Working in Intelenet Global Services from 9th April’12 till 10th Oct’2016.

Roles and Responsibilities :
** Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
** Coach team members on their performance on a regular basis, and write and deliver Monthly performance review.
** Meet or exceed all deadlines for reporting.
** Able to take end-to-end ownership of employee issues that require liaison with others.
Use and promote Company recognition programs and understands the direct correlation between recognition and retention.

TECHNICAL KNOWLEDGE:
** Proficient in using Personal computer such as MS- word, MS- Excel, MS-PowerPoint.
** Create and Distribute variety of reports from MS- Excel and word.
** Internet Proficiency :- E-mail, Multimedia etc.

PERSONAL DETAILS:
FATHERS NAME : Suresh Jadhav.
DATE OF BIRTH : 29th May 1988.
AGE : 28 years.
GENDER : Male.
MARTIAL STATUS : Single.
RELIGION : Buddhisum.
RESIDENTIAL ADDRESS :504 Sanjivini CHS , Maratha Colony Santacruz (E) Mumbai:51.

AREA OF INTEREST:
** Bike Rides.
** Making Friends.

LANGUAGES KNOWN:
ENGLISH, HINDI, MARATHI.

PLACE : MUMBAI.
If given a chance to work in your esteemed organization, I can assure you that I will fulfill my job responsibilities positively to its fullest.

Yours truly
Swapnil Suresh Jadhav

Date :
Place :

Notes

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