Curriculum Vitae :
Girish Jagannath Rane
T-4,Nav Ajantha Co.Op.Hsg Soc.
Opp. Prem Nagar,Karegoan,
Kalwa(West)
Thane :-400605.
Mobile : 9769395520
Date of Birth : 29TH SEPT1982
Nationality : Indian
Career Overview :
Worked as a Senior FMS engineer since 8 years in hardware and networking and then after 5 years’ experience of Team management. Total work experience in IT is 13 years
Skills :
Professional Skills :
** Installation of all Microsoft Product(Windows 2000,WindowsXP,Windows7,Windows8)
** Knowledge about mailing software MS-outlook
** Knowledge about data encryption and decryption.
** Aware about Blackberry mail configuration
** Troubleshoot any kind of OS related issues and same as hardware related.
** Team Management skill
Language Skills :
** English
** Hindi
** Marathi
Education History :
** Perusing MBA-IS from Sikkim Manipal University
** B.COM Graduated from Mumbai University.
** Diploma in Hardware & Networking from ZEN Computer Institute Kalyan Mumbai.
Workexperience :
** Exposure I From Mar2012 to current
** Exposure II From Jan 2011 to Dec 2011
** Exposure III From Feb 2007 to Jan2011
** Exposure IV From Dec 2004 to Feb 2007
** Exposure V From Jan 2004 to Nov 2004
** Exposure VI From Jan 2003 to Dec 2003
** Exposure VII From Dec 2002 to Jan 2003
HCL info system, Mumbai :
Site Name : - TCL (Tata Capital Limited)
Designation : - Team Leader
Job Responsibility :-
** Handling 5 FMS engineer and 1 coordinator helpdesk
** Taking inventory of laptop and desktop in every three month and update the same in machine inventory report.
** Create asset database and generate new machine host id on portal
** Asset refresh process for decommission system
** Coordination with application team for any quarries in application and official portal.
** Installation & Troubleshooting of Hardware(HP ,Zenith laptop)
** Handling mail software MS-outlook.
** Handle SLA through CNET.net portal
** Take induction training of new joiner and provide them detail of sites and all SLA
** Updating antivirus and security updates of MacAfee on both desktop and Laptop.
** Recover data from MacAfee Encryption
** Maintenance of laptop for critical user.
** Knowledge of Windows XP, 2000 Prof. Edition and win 7 professional.
** Contact with vendor team for part damage or pending faulty part replacement.
** Configuring Blackberry Enterprise Account in blackberry and troubleshooting.
** Update daily activity report and send to reporting person.
** Creating new user ID on Active Directory management tool.
IT Source India Pvt. Ltd. , Mumbai :
Site Name : - STPL
Designation : - Team Leader
Job Responsibility :-
** Handling Technical Team of 45Field Engineers, 18coordinator and 7PM (Preventive Maintenance) Engineer.
** Make shift roster for Team member.
** Handle SLA through E-Helpline and manage all call through this portal.
** Creating MIS report and upgrade troubleshooting and escalation report time to time.
** Contact with escalation team for any query of escalation or pending escalation
** Take user feedback of engineer performance and behavior
** Take induction training of new joiner and provide them detail of sites and all SLA
** Take every month meeting with engineer for their personal problem and site issue
** Knowledge of all requires software and other applications.
** Knowledge of assembling all kind of Desktop PC’s (HCL).
** Knowledge of Windows 98, XP, 2000 Prof.
Edition,windows7 .
** Provide knowledge to engineer about troubleshooting of hardware problem and Operating system issue.
CMS Info System Pvt. Ltd, Mumbai :
Site Name : - Reliance Communication
Designation : - Senior FMS engineer
Job Responsibility :-
** Contact with escalation team for any query of escalation or pending escalation
** Provide perfect engineer as per call priority.
** Take induction training of new joiner and provide them detail of sites and all SLA
** Knowledge of assembling of all kinds of Desktop PC’s (IBM & HP).
** Provide knowledge to engineer about troubleshooting of hardware problem and Operating system issue.
** Knowledge about lotus notes R7 client and configuration & L1 support for real time call center application like CMS, Nice.
** Update antivirus definition file and handling antivirus like Norton prof. ver.- 11.
LAPLUME SYSTEM :
Site Name : - Century Rayon
Designation : - FMSEngineer
Job Responsibility :-
** From Dec 2004 to Feb 2007
** Assembling Desktop PC (HP) and Install Windows 98, Win 2000 Professional & Windows 2003 server.
** Handle mail software CENRAYON
** Installation & Troubleshooting of Hardware(HP)
** Updating antivirus and security updates of MacAfee on both desktop and windows 2000 domain controller.
** Maintain printer and troubleshooting.
Company Name : - SOFTLINK SYSTEM
Designation : - CSEEngineer
Company Name : - NEWWELL SYSTEM
Designation : - Desktop Engineer
Company Name : - GANESH INFOTECH
Designation : - Desktop Engineer
Personal Competencies :
** Ability to work in a fast-paced environment to set deadlines
** Excellent oral and written correspondence
** Enthusiastic self-starter who contributes well to the team
Interests & Activities :
Cricket, Football, Travelling,
Signature :-
Place :- Thane