Haseen Noor Mohamad
Mobile :+919133337620
Mail : mdhnoor AT gmail.com
Personal Summary :
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking for a new and challenging Network engineer position, one which will make best use of my existing skills and experience and also further my development.
Knowledge :
Computer hardware and software systems and programs.
Computer networks, network administration and network installation.
Computer troubleshooting
Computer viruses and security
E-mail and internet programs.
Optical Fiber termination.
Installation of Fiber optics within organization and converting it to Ethernet with media converters.
Skills :
management and supervisory skills
Ability to install and administer computer hardware, software and networks.
analytical and problem solving skills
effective verbal, presentation and listening communications skills
effective written communications skills
stress management skills
time management skills
Work Experience :
System Support Engineer for Dell India Services through the Consultancy Adecco India.
Period : May 2012 to Present.
Responsibilities :
Responsible for networking, design, installation and maintenance services.
Supporting users and network administrators over the telephone and by email.
Maintain the company network infrastructure.
Configuration and testing of any new hardware and software.
Travelling to client sites to help with installs, deployment, and troubleshooting.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair.
Assisting the network manager with support requests.
Ensure computer hardware is safe & complies with health and safety legislation.
Applying patches in accordance with company procedures.
Facility Management Engineer for Aurosoft systems Pvt Ltd.
:
Client : Aurobindo Pharma Ltd.
Period : May 2010 to April 2012.
Responsibilities :
Establishing Windows 2003 and 2008 Servers under RAID1 & RAID5 levels.
Administration of Windows 2003/2008 Servers (Domain Controller, File & print, DNS and DHCP)
Evolving managing users and groups on active directory.
Backup/Restore - Daily / Weekly / Monthly.
Virus control and prevention.
Providing back up to active Directory and associated components on all domain controllers.
Monitoring the new alerts on each domain controller & solving them.
Handle problems related to outlook issues.
Resolving the Disk space issues and performance issues of servers.
Solving the Client side mail related issues like configuring outlook profile, setting out of office replies, and permission delegation etc…
Documentation of all IT related tasks, Procedures, installation.
Co-ordination with BSNL for Data Leased Line
Install & Configure Routers, Modems.
Optical Fiber Cable termination.
Academic Qualifications :
Bachelor of Technology in Computer Science & Engineer from Jawaharlal Nehru Technological University, Hyderabad, India.
Period : 2006 – 2010.
Division : First.
Professional :
Diploma in Hardware and Networking Technology from Society of Information & Technology Department,Hyderabad, India.
Technical :
MCITP
CCNA
Linux
Personal Details :
Haseen Noor Mohamad
S/o : Ibrahim Md.
208/A, Happy Homes Garden,
Rajendra Nagar,
Hyderabad.
Andhra Pradesh.
INDIA.
DOB :26-06-1988.
Nationality :Indian.
Passport No. K 3633376.