Raja Ram Mishra
Email : mishraram4 AT gmail.com (Server engineer)
Contact : +91-9907065606/9424701388
Location : 8A prime City Indore M.P.
Career Objectives :
To obtain a full time position utilizing my knowledge, academic training and expanding on my previous experience that excels in work towards the growth of the organization
Professional Summary :
I am Microsoft Certified Professional with almost 6 years of experience in Information Technology
My Core Skills Are :
Team Management, Spare Management, Vendor Management, Windows 2003 Server 2008 Server, WSUS Server Symantec Endpoint Protection Manager, Windows7, Windowds8 and Black Berry Support, Lotus Notes MS Outlook Support as well as inventory and spare management.
Employment Summary :
** Server Engineer : Sysnet Global Technologies Pvt .limited from June 2015 to till date. (Handling HP Server & Storage For Idea and Airtel Site in Indore Lucation.
** Residential Engineer : Wipro InfoTech ,From 12April 2011 to 12April 2015 (Reporting to Mumbai CBD and handling multiple RRB Branch)
** Customer Support Engineer : Dell in indore Location , From 12April 2010 to 12April 2011.
** FMS Engineer : Impact Infotech Pvt Ltd From August 2009 to April 2011 (Deputation at Client Side RPS Group Jabalpur)
Achievements and Awards
** Windows XP (MCP Certified)
** Windows 2003 Server, Microsoft Certification ** DCSE (DELL Certified System Engineer)
** WIPRO(WIPRO Certified system Engineer)
Education Qualification :
Academics :
** B.A. from APS University Rewa with 65% in 2004 ** H S C from MP Board With 55% in 2003
** S S C from MP Board with 50% In 2001
Technical Qualifications :
** PGDCA from MCPRV, Bhopal (MP) With 73% in 2007
** DCSE (DELL Certified System Engineer) 2011
** MCP(Microsoft Certified Professnal )
** A+ (Hardware)
** N+ (Network essential)
** Windows 98, XP, 2k-2k3 Server
** CCNA
Responsibilities :
** Installation, setup, configuration troubleshooting for different Platforms and involved in different activities for Other Key Applications software’s which is commonly used in Organizations as well as handling escalations of site and coordination with other engineers .Summarized details are as following.
** Responsible for managing project for installation of Desktop Server and other devices and coordination with different branches and engineers for the same and handling escalation.
** Spare management, resources management and designing activities and implementing the same.
** Setup, configura
tion, and troubleshooting, Windows XP, , Windows 7 ,Windows 2003 and 2008 server and windows 2012 server ,Hyper V, Virtualization.
** Providing Hardware support to IBM, DELL and HP server configuring RAID and troubleshooting other problems.
** Installation of Active Directory, DNS, DHCP and WSUS and troubleshooting.
** Creation and deletion of users account from active directory and assigning rights to the as per company group policy.
** Responsible for daily, weekly and monthly (NT Backup) backup and restoration and checking backup logs.
** Symantec Endpoint protection Administrator and managing Symantec Endpoint Protection Manager on server as well as around 1200 clients in different locations
** WSUS administrator and responsible for updation of Windows Patches on around 1200 clients on different locations.
** Responsible for maintaining inventory (Laptops, Desktop and printers) of all assets in site and spare management.
** Working on Symantec Backup Exec for daily Backup and restoration.
** Installation of Fedora, Ubuntu and Red Hat Linux and SUSE Linux and trouble shooting
** Follow up with all vendors for link and other software and application and server room, ups related issues.
** Setting up VC (Polycom) and trouble shooting and follow up with Vendors in case of any issue.
** Providing Remote solution through MSTSC, VNC, Net Meeting and other tools.
** Installation, configuration and troubleshooting MS Outlook 2003, 2007 and 2010
** Installation of lotus notes 6.5, 7.0 and 8.0 and troubleshooting.
** Installation of SAP 710 & 720 and troubleshooting of basic issues.
** Configuration of outlook on Blackberry and troubleshooting related issue &synchronization of contacts Calendar ,mails of outlook to Blackberry And follow up with Service provider
** Providing L1 support for Link related issue and follow up with ISP for the same
** Providing L1 support to Apple Laptop and Desktop (MAC OS Lion &Mac OS X)
** Responsible for proving training to junior engineer and handling escalated call on the site.
Projects :
** Implemented WSUS in TRENT and deployed patches on around 1200 clients.
** Installed and configured scientific software Graph Pad Prism on server for using it on LAN and integrated same with Active Directory for controlling the user’s access.
** Installed and configured License server of scientific software Pharsight Phoenix for using it on LAN and successfully connected clients to it
Extra-Curricular Activities :
NCC (National Cadet Core ) “ A” Certified
Member of NSS (National Service Scheme) for Three years
Personal Details :
Date of Birth : 06-May-1985
Permanent Address : 225 village and post Saraikapa disst-Shahdol M.P.484110
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