Professional Experience :
Computer TechnicianResponsibilities and Achievements :
Assisted company personnel with desktop operation both hardware and software
Supervised and performed the installation of new IT network equipment, system software and desktop computer
Planned routine repairs and/or system upgrades
Tested the IT networking systems, monitored the performance of network servers and maintained computer systems of the organization.
Updated management on a regular basis through reports, email, and presentations.
Made use of Helpdesk systems to make work-load prioritization, to update calls.
Documented and maintained supply of all required inventory
Performed regular maintenance of company peripheral network devices – printers and scanners
Administered the creating and supporting of IT accounts and computer systems
Performed technical support, including escalation of problems and incident identification with subsequent resolution.
Ensured functionality of desktop systems throughout departments by regular checks and maintenanceKey Skills for & Strengths :
Ability to work without supervision
Good communication skills
Ability to take initiative
Efficient problem solving
Oriented towards customer serviceEducation & Qualifications :
Graduation in B.A
Certificate Course in Mobile Hardware & Software
Certificate Course in Information Technology
Certificate Course in Laptop Assembly & Computer Hardware & Networking
Knowledge on different operating systems, Hardware, Networking and Anti-virusesProgram or Course :
Location Organized By Year/Month
Laptop Assembly & Computer Hw/Nw. Sponsored links :
Pune G.P.P Pune Jun 2009
Mobile hardware & Software Pune M.C.E.D Pune Jun 2006
Ms-Cit Junnar Computer institute .Junnar Feb 2005
C.C.I.T Junnar Computer institute .Junnar Feb 2005Declaration :
I hereby declare that the information furnished above is true to the best of my knowledge.Date : / /2013
Place - Pune
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