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Customer Support Engineer Resume Sample, Experience : 3 years

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Name of the Candidate:Mahinder Pratap
Name of the Post Applied:Customer Support Engineer
Job related skills / software:Managing and Administrating all user domains and accounts, Monitoring & troubleshooting of different Tellus , EDIN , Application Software.
Category:IT / Computer2
Sub Category:Desktop Support Engineer
Years of Experience:3 years
Salary Expected per Month(Rs):25,000 to 30000
Highest Qualification attained:Diploma
Major / Specialization:Hardware & Networking
Email Id:coolmahinder1988 AT rediffmail.com
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Curriculum Vita :
Mahinder Pratap
Mobile : 9873895144.
E-mail :- miniindian12 AT gmail.com

Career objective :
To work in a challenging atmosphere where I could get an opportunity to learn and develop my technical skill.

Work Experience :
** 3 year and 2 months successful experience in client services and support.
** Presently working in Akal Information system Ltd. Client ONGC VIDESH as Customer Support Executive since 6th July 2015 to till date.
** Worked as a Computer Engineer in RAMA ENTERPRISES lasts one year and Five months

Role and Responsibility :
** Assisted company personnel with desktop operation both hardware and software related issue.
** To create id, profile using Windows Active Directory
** Managing and Administrating all user domains and accounts.
** Monitoring & troubleshooting of different Tellus , EDIN , Application Software.
** Hard Disk Data Recovery using different types of Recovery Soft wares.
** Providing Remote Support to all users.
** Troubleshooting of mailing system MS-Outlook-Exchange.
** Installation and Troubleshooting of Symantec Anti-virus.
** Installation and Troubleshooting

of Network and Shared Printer.
** Time to Time log a call for servicing of printers and Scanner.
** Scanner configuration & troubleshooting.
** System restoration after any crash occurs.
** Cabling, patching, and LAN troubleshooting

Installation Configuration of Print devices (Network printers likeRICOH, HP , BAR CODE.

Academic Details:
** 10th Passed From C.B.S.E Board
** 12th Passed From C.B.S.E Board
** B.com Passed From Shobhit University.

Technical Qualification:
** One year Diploma in Hardware & Networking from Sarvodaya Computer & Management Institute, New Delhi .

Personal Detail:
Name  : Mahinder Pratap
Father‘s Name  : Shri Gopal pratap
Date of birth  : 24th November 1988
Passport No  : J7494607
Nationality  : Indian
Sex  : Male
Marital status  : Single
Address  : 1427 Janta Flats G.T.B Enclave Dilshad Garden, New Delhi-110095

Languages Known:
** Hindi Read
** English Read

Place : New Delhi
Date  :

(Mahinder Pratap)


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