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BPO Call Center, Back Office >> Team Leader / Subject Matter Expert 
BPO Team Leader Resume Sample, Experience : 14 years

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Name of the Candidate:[Private]
Name of the Post Applied:BPO Team Leader
Job related skills / software:Proficient in handling man power management and maintainance, Adept in assigning work load and formulating strategies for new project development, Consistent record of maintaining strong relationships in diverse manegerial aspects.
Category:BPO Call Center, Back Office
Sub Category:Team Leader / Subject Matter Expert
Years of Experience:14 years
State:Andhra Pradesh
Gender:Male
Salary Expected per Month(Rs):70,000 to 80,000
Highest Qualification attained:B.A. / BA : Bachelor of Arts
Major / Specialization:Economics
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Abdul Fairoz
Door Number  : 15-13-133, Gandhi Nagar,
RTC Colony, Old Guntur
Guntur – 522 004, Andhra Pradesh

Mobile  : +91-0-9014333250
Email : farhafairoz AT gmail.com/fairoz AT cosyn.in

Career Summary :
Dynamic, proficient management professional with 14+ yearsof rich and diversified experience within planning /execution / quality management. A history of significant profit, volume, customer satisfaction and achievements, which illustrate the ability to combine cost control and revenue growth. Proficient in coordinating supply chain, marketing and process environments through effective staff training and motivation.

Career Objective :
Well organized with significant experience in planning & operations, aspire to work as aResponsible positionor abovewith the functionality exposure. Establish genuine rapport with prospects and clients, maintaining extensive and fine relation with the clients. Strongly committed to team-building and staff development, I propose myself with  :

** Proficient in handling man power management and maintainance.
** Adept in assigning work load and formulating strategies for new project development.
** In-depth understanding of emerging quality aspects.
** Consistent record of maintaining strong relationships in diverse manegerial aspects.
** Proven ability to maintain cost-effective productions.
** Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
** Equipped with organizational & supervisory skills of cost saving activities, time management and negotiation skills.

Accomplishments :
As a Individual :
** Awarded as the 1st best Data Analyst in the year of 2007-2008 in Apex Solutions Ltd., Guntur

As a Team :
** Honored as the best IT exporter in Tier-II cities of Andhra Pradesh for year 2007
** Well appreciated for being the best IT exporter in Tier-II cities of Andhra Pradesh for year 2007
** Awarded as the best innovation (in house) from Apex Covantage for years 2007 & 2008.

Career Path :
Team Leader Oct’15 – till date APEX Solutions Limited
Group Leader Jul’ 13 – Sep’15 APEX Solutions Limited
Data Analyst APEX Solutions Limited Jan’ 11 – Jun’ 13
Data Entry Operator APEX Solutions Limited Sep’ 07 – Dec’ 10
Stores In-charge PENNA Cements Ltd.


Aug’ 05 – Aug’ 07
Stores Clerk PENNA Cements Ltd. Oct’ 02 – July’ 05

Professional Responsibilities :
Group Leader :
Ensure that overall group goals are agreed with their manager before any new project or work area is embarked upon. The undertaking of a new project (see project management below), or area of work is typically a new Group Goal, but other goals, such as efficiency issues, or staffing issues are also included. Manage the resources to ensure that Group Goals are achieved.

Data Analyst :
As a Data analyst, my responsibilities included understanding the Conversion System Design Document, analysis of raw databases for different elements and marking.

Data Entry Operator :
As a Data Entry Operator, my responsibilities included need to enter the data in a file by keying with accurate and required accuracy.

Stores In-charge :
As a Stores In-charge, my responsibilities included prioritizing stock orders based on the stock movement and demands, assuring cost effectiveness with maintaining the quality, reporting the management on variations in costs and product availability.

Stores Clerk :
Updating the inventory software on live basis by preparing purchase orders, receiving and comparing the best suppliers’ quotations, documenting stock receipts and issues and arranging the stock receipts in a proper manner in the stores and in godown.

Education :
Bachelor of Arts (Economics) Andhra University (Open Education) 1999-2002

Technical Skills :
Software/Tools :
** Windows Operating systems
** MS Office
** Epsilon

Personal Details :
Date Of Birth :16th Oct 1980
Marital Status :Married
Languages Known  : Urdu English & Telegu & Hindi
Nationality : Indian
Personal Interests : Cricket, Watching TV

Declaration :
I hereby declare that the above mentioned information is correct to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Place  : Guntur
Date  : 08-03-2017

(A. FAIROZ)
 

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