Anupam Kumar Pallav
5E/10BP NIT Railway Road
Faridabad
Mobile : 7503000258
E- mail : pallav.anupam2211 AT gmail.com
Objective :
To work in one of the most reputedorganization and give my best toward the success and growth of organization. So as to achieve self-realization and accomplishment of organizational goal.
Academic Credentials :
Done four Year Degree in Hotel Management & Catering Technology from IHMCT Bundelkhand university, Jhansiuttar Pradesh,
Employment Details :
CBRE Gurgoan Feb2015-Till date
Executive soft services at RBS Account in Hansalaya Site( New Delhi) Oct 2016 – Till Date :
** Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc.
** Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
** Cost control and ensuring timely implementation of the project.
** Managing repair, maintenance & replacement of office equipments, appliances, furniture, furnishings, vehicles, building, etc.,
** Purchasing, Implementation and operations of Security and Surveillance
** Processes, Documentation, Business Control checks, audits etc.
** Monitor all Statutory Compliance areas.
** Asset Management of all Site operations assets across multiple locations.
** Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
** Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
** Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.
Executive soft services at RBS Account at Vatika Site (Gurgaon) Feb 2015 – Oct 2016 :
** Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc.
** Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
** Cost control and ensuring timely implementation of the project.
** Managing repair, maintenance & replacement of office equipments, appliances, furniture, furnishings, vehicles, building, etc.,
** Purchasing, Implementation and operations of Security and Surveillance
** Processes, Documentation, Business Control checks, audits etc.
** Monitor all Statutory Compliance areas.
** Asset Management of all Site operations assets across multiple locations.
** Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
** Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
** Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.
Employment Details :
Mapple Express,Kailash Colony Oct2013-Oct2014
Housekeeping Sr.Executive :
** Ensure all Housekeeping staff is complying with the company standards regarding dress and appearance
** Brief assigned housekeeping staff, schedule duties and tasks and ensure follow-up
** Responsible for the general cleanliness of the assigned areas.
** Responsible for performance appraisals of team members working in assigned areas
** Responsible for all operational related training for all team members.
** Assist with the evaluation of team members and inform the Senior Assistant Housekeeping Manager of any candidates suitable for promotion.
** Report accomplished tasks to the Senior Assistant Housekeeping Manager/Housekeeping Manager on a day-to-day basis.
** Contribute to management meetings when required and communicate fully with the management team
Employment Details :
Sarovar iris hometel (New delhi ) May2010-Sep 2012
House keeping Executive :
** Responsible & Efficient to handle 90 rooms alone , performing the cleaning activities as per the S.O.P.
norms of the hotel .
** Maintain daily staff duty allocation schedule as per the occupancy and status of the rooms.
** Make maintainance report of the floor and send it to engineering dept. for the follow up to be taken.
** Handle Linen inventory , daily consumption of the guest supplies & stock inventory .
** Handle Mini bar operation & check list of the rooms
Employment Details :
Radisson Khajuraho (M P) Jan 2010- May2010
House keeping supervisor
Job Description :
** Achieving the maximum efficiency possible in the care and comfort of the guest and in the smooth running of the department.
** Establish a welcoming atmosphere and a courteous, reliable service From all staff of the department
** Maintain a high standard of cleanliness and general upkeep in all areas
** Train, Control and supervise the room attendants.
** Established a good working relationship with other departments.
** Ensured the safety and security regulations are made known to all staff of the department
** Preparing the Month End Report (All consumption reports)
** Full command on FIDELIO &POS(Point of Sale), IDS,opera 4.0
** Hotel Software.
** Handling Guest’s complaints and taking necessary action on a long-term basis.
** Briefing and De Briefingof Housekeeping Staff.
** Compilation of Standard Operating System (SOP) of Ramada Plaza Hotel Varanasi.
** To check the maintenance of files and records like each and every Checklist, Room history details, Shift handover log, Super cleaning record and lost and found. Inventories, Guest supplies consumption record etc.
JaypeePalaceagra Jan2007-Dec 2009 :
Hospitality assistant(multiskilled)
** Coordinates with housekeeping desk, laundry, roomservice, engineering and floor supervisor.
** Maintain polite, dignified and helpful attitude towards the guest and staff.
** Handover lost and found articles to housekeeping guest.
** Report missing and broken hotel property to floor supervisor and desk.
** Make physical check of room for preparing the housekeeping occupancy list and maintenance of room.
** Making the rooms as per the SOP.
** Train and control new staff and trainees.
** Making month end reports and inventory for allotted floor.
** Handling uniform room, store, linen room and desk as per standard.
** Attending all training classes for development and new sop.
** Maintaining room minibar, checking expires and replenishing as per need.
Technical Requirements :
** Thorough knowledge of modern housekeeping techniques and the latest in cleaning technology hygiene & safety standards.
** Knowledge of various cleaning equipments
** Inventory management & Budgeting
** Working knowledge of MS Office
Achivements :
** Nominated as best Employee of the month, for the year 2008 in JaypeePalace (Agra )
** Awarded Best Employee of the year 2010-2011 in Sarover Hotels (New Delhi )
Personal Details : -
Father’s Name : Mr. Deshpal Singh.
Date of birth : - 20th June 1983.
Religion : - Hindu.
Sex : - Male.
Marital Status : Single.
Languages Known : - Hindi, English.
Hobbies : - Reading & listening.
Date :
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