Curriculum Vitae :
Name : Pramod Haribhau Mhatre
Contact No : 9225148191
E-Mail :mhatrepramod3 AT yahoo.in/ pramodmhatre3 AT gmail.com
Skills Summary :
Over 5 Year Experience As A Desktop Support EngineerFor Four Organizations. Strong Background In Computer Hardware and Networking.
Experience :
Name Of Company-Designation-Working Period
** S. M. Technology (Wanbury Ltd. Patalganga) Service Engineer APR 2014 to Still Working
** SDI- Techservices Pvt. Ltd. IT- Engineer Jun 2012 to Feb 2014
** Velocity Express Pvt. Ltd. IT- System Staff Jul 2011 to Apr 2012
** Suryanshi Portfolio Management Services Pvt. Ltd. IT- Executive Jan 2011 to Aug 2011
Professional Experience :
Diploma In Hardware & Networking Mitcon E-School Panvel 2009 PASS
MS–CIT NIIT 2006 PASS
Technical Qualification :
Educational Qualification :
** S.S.C Dr. P. M. Vidyalay Vashivali Mumbai 2005 PASS
** H.S.C Janta Vidyalay Mohopada Mumbai 2007 PASS
** S.Y.B.A K.M.C. College Khopoli Mumbai 2011 PASS
Technical Support Skills :
** Daily Operations – Remotely Maintain All Servers, User Calls Like Desktop Level Calls, Software Related Call Network Related Call, Hardware, Application, Operating System, Network And Printer Level Calls.
** Os Installation : Microsoft Windows XP, Vista, Windows 7, Windows 8 & Server 2003 / 2008 Installation, Troubleshooting, Management, And Patches Updating.
** Handling Daily Technical Support Activities (Windows, Hardware, Software, Firewall, Networking, Internet, Pc Arrangement, Laptops , Smart Phones, Data Cards)
** Microsoft Outlook 2003, 2007 Office 365 Installation Configuration, Backup,Restore And Troubleshooting.
** Knowledge Of Microsoft Outlook Email Pop, SMTP, Port Numbers , Outlook PST, Address Book.
** Installing And Testing Desktop Software Applications – Office, Acrobat, Mail, Sap Client Etc.
** All Types Of Printer Installation, Configuration, Adding In Network, Sharing, Troubleshooting.
** All Types OfScanner Installation, Configuration & Troubleshooting.
** Handling Anti-Virus Software’s Installation, Updating, Scanning And Maintenance.
** Routing Servicing All Systems External And Internal Cleaning, Temp Files Cleaning.
** Take Backup Process Of Various Database Using Eternal Hard Drive.
** Monitoring Networks, Servers, Storage, Backup Etc
** Co-Coordinating With Various Service, Logging Calls For Hardware Replacement.
** Knowledge In User Rights And User Profile Settings
** Troubleshooting Of Hardware Such As Printer, Scanner, Modem, Hub, And Switch.
** Detecting And Solving Issues In LAN & Wi-Fi Network.
** Basic Knowledge of Active Directory Users and Computer.
** Troubleshooting Telephone Problems, provide new Telephone connection & installation.
** Recover Your Lost Windows User Account Password.
** Recover And Repair Corrupted Windows And Missing File Systems.
** CCTV Camera Installation And Maintenance.
Networking Support Skills :
** Designing and Establishing LAN, Cabling And Crimping Using Cat5 / Cat6 And Rj45.
** Basic Networking, Peer To Peer, Map Drive, Data Sharing And Security Permissions.
** TCP/IP Configuration, Smooth Running Internet, Maintenance.
** Network Hardware PeripheralsInstallation, Configuration, Maintenance & Troubleshooting.
** Managing Physical Network for LAN On TCP/IP Base.
Managing Files And Printer Sharing.
** Manage Domain Environment For Two Sites Through Remote Support (Team Viewer, Dameware, VNC)
Responsibilities of Work :
** Handling of All computer Hardware And Software Related Issues.
** Take daily, weekly and monthly backup in external hard disk & maintain Backup log book.
** Handling of Network Related Issues like LAN Connection, DNS, Data Sharing, Wi-Fi connection, files and folder sharing, map drive, system host files editing, and Network sharing.
** Inventory Management Like Daily Call List Updating, Maintain Log Books In Daily Backup Data And Check List
** Handling of All Printer Related Problems. Printer Cartridge Replacement and Refilling.
** Checking Antivirus Software Updating Log And Patches Updating.
** Maintain CCTV Camera Recording, Backup and Maintenance.
Career Objective :
To Work In A Challenging Atmosphere Where I Could Get An Opportunity To Learn And Develop My Technical Skills.
Personal Details :
Date Of Birth : 2 Jun. 1990
Sex : Male
Nationality : Indian
Address : At- Vayal, Post- Chowk, Ta- Khalapur, Dist- Raigad, Pin- 410 206
Marital Status : Single
Religion : Hindu
Language Known : Marathi, Hindi & English
Date :
Place :