Welcome Guest

IT / Computer >> Desktop Support Engineer 
Desktop Support Engineer Resume Sample, Experience : 5 years



Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Handling Daily Technical Support Activities (Windows, Hardware, Software, Firewall, Networking, Internet, PC Arrangement, Laptops , Smart Phones, Data Cards), Routing Servicing All Systems External And Internal Cleaning, Temp Files Cleaning.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:5 years
Salary Expected per Month(Rs):15,000 to 20,000
Highest Qualification attained:Diploma
Major / Specialization:Hardware & Networking
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :


Curriculum Vitae :
Name  : Pramod Haribhau Mhatre
Contact No  : 9225148191
E-Mail  :mhatrepramod3 AT yahoo.in/ pramodmhatre3 AT gmail.com

Skills Summary  :
Over 5 Year Experience As A Desktop Support EngineerFor Four Organizations. Strong Background In Computer Hardware and Networking.

Experience :
Name Of Company-Designation-Working Period
** S. M. Technology (Wanbury Ltd. Patalganga) Service Engineer APR 2014 to Still Working
** SDI- Techservices Pvt. Ltd. IT- Engineer Jun 2012 to Feb 2014
** Velocity Express Pvt. Ltd. IT- System Staff Jul 2011 to Apr 2012
** Suryanshi Portfolio Management Services Pvt. Ltd. IT- Executive Jan 2011 to Aug 2011

Professional Experience  :
Diploma In Hardware & Networking Mitcon E-School Panvel 2009 PASS

Technical Qualification  :
Educational Qualification  :
** S.S.C Dr. P. M. Vidyalay Vashivali Mumbai 2005 PASS
** H.S.C Janta Vidyalay Mohopada Mumbai 2007 PASS
** S.Y.B.A K.M.C. College Khopoli Mumbai 2011 PASS

Technical Support Skills :
** Daily Operations – Remotely Maintain All Servers, User Calls Like Desktop Level Calls, Software Related Call Network Related Call, Hardware, Application, Operating System, Network And Printer Level Calls.
** Os Installation  : Microsoft Windows XP, Vista, Windows 7, Windows 8 & Server 2003 / 2008 Installation, Troubleshooting, Management, And Patches Updating.
** Handling Daily Technical Support Activities (Windows, Hardware, Software, Firewall, Networking, Internet, Pc Arrangement, Laptops , Smart Phones, Data Cards)
** Microsoft Outlook 2003, 2007 Office 365 Installation Configuration, Backup,Restore And Troubleshooting.
** Knowledge Of Microsoft Outlook Email Pop, SMTP, Port Numbers , Outlook PST, Address Book.
** Installing And Testing Desktop Software Applications – Office, Acrobat, Mail, Sap Client Etc.
** All Types Of Printer Installation, Configuration, Adding In Network, Sharing, Troubleshooting.
** All Types OfScanner Installation, Configuration & Troubleshooting.
** Handling Anti-Virus Software’s Installation, Updating, Scanning And Maintenance.
** Routing Servicing All Systems External And Internal Cleaning, Temp Files Cleaning.
** Take Backup Process Of Various Database Using Eternal Hard Drive.
** Monitoring Networks, Servers, Storage, Backup Etc
** Co-Coordinating With Various Service, Logging Calls For Hardware Replacement.
** Knowledge In User Rights And User Profile Settings
** Troubleshooting Of Hardware Such As Printer, Scanner, Modem, Hub, And Switch.
** Detecting And Solving Issues In LAN & Wi-Fi Network.
** Basic Knowledge of Active Directory Users and Computer.
** Troubleshooting Telephone Problems, provide new Telephone connection & installation.
** Recover Your Lost Windows User Account Password.
** Recover And Repair Corrupted Windows And Missing File Systems.
** CCTV Camera Installation And Maintenance.

Networking Support Skills  :
** Designing and Establishing LAN, Cabling And Crimping Using Cat5 / Cat6 And Rj45.
** Basic Networking, Peer To Peer, Map Drive, Data Sharing And Security Permissions.
** TCP/IP Configuration, Smooth Running Internet, Maintenance.
** Network Hardware PeripheralsInstallation, Configuration, Maintenance & Troubleshooting.
** Managing Physical Network for LAN On TCP/IP Base.
Managing Files And Printer Sharing.
** Manage Domain Environment For Two Sites Through Remote Support (Team Viewer, Dameware, VNC)

Responsibilities of Work  :
** Handling of All computer Hardware And Software Related Issues.
** Take daily, weekly and monthly backup in external hard disk & maintain Backup log book.
** Handling of Network Related Issues like LAN Connection, DNS, Data Sharing, Wi-Fi connection, files and folder sharing, map drive, system host files editing, and Network sharing.
** Inventory Management Like Daily Call List Updating, Maintain Log Books In Daily Backup Data And Check List
** Handling of All Printer Related Problems. Printer Cartridge Replacement and Refilling.
** Checking Antivirus Software Updating Log And Patches Updating.
** Maintain CCTV Camera Recording, Backup and Maintenance.

Career Objective  :
To Work In A Challenging Atmosphere Where I Could Get An Opportunity To Learn And Develop My Technical Skills.

Personal Details  :
Date Of Birth  : 2 Jun. 1990
Sex  : Male
Nationality  : Indian
Address  : At- Vayal, Post- Chowk, Ta- Khalapur, Dist- Raigad, Pin- 410 206
Marital Status  : Single
Religion  : Hindu
Language Known  : Marathi, Hindi & English

Date :
Place  :


1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.