KRISHNA MURARY CHAUDHARY
Middle level assignments in Store Operations, Visual Merchandising & Inventory Control and Client Relationship Management with an organization of repute.
PROFESSIONAL SNAPSHOT :
A dynamic professional with 6.5 yrs of experience in Store Operations, Visual Merchandising, Inventory Control and Client Relationship Management. Presently working with Redtape [Mirza International Ltd.]), as a Regional Visual Merchandiser .Highly creative with the ability to drive brands forward through innovative visual schemes and concepts.
Possessing a proven ability to make a strong impact with visual merchandising and have a flair for redesigning in-store layouts to drive sales forward. Have strong product knowledge and currently working as part of a close knit team to ensure that best & worst sellers are monitored. Continuously implementing visual guidelines to make sure that visual standards are maintained at all times.
WORK EXPERIENCE :
Since 18/06/2017 Redtape (Mirza International Ltd.)
KEY RESULT AREAS :
** Regional Visual Merchandiser.
** Visual Merchandiser.
** Organizing the effective and efficient utilization of store space.
** Working closely with the management and marketing team to increase sales
** Recommending brand, price point and buying depth strategies.
** Working with the VM Manager & sales teams to achieve commercial goals.
** Involved in rearranging, re-merchandising & replenishing new stock as it arrives.
** Analyzing sales figures and forecasting future sales volumes.
** Communicating with other retail channels on overall business plans.
** Coordinating store display in line with brand guidelines and strategy.
** Delivering weekly floor moves, window installations and mannequin styling.
** Translating catalog & promotions into real designs on the showroom floor.
** Reporting on mark down strategies, current performance and market trends.
KEY SKILLS :
** An ability for combining colours and styles and putting outfits together.
** An eye for interior designs and putting showroom displays together.
** Experience of space or visual planning within the retail sector.
** Achieving business objectives by delegating.
** Proven ability to make commercial decisions that make an impact.
** Excellent sense of brand empathy.
** Fully mobile with good time management skills.
** Possess graphic design skills and experience of window decor simulations and special window concepts.
Planet Fashion (Aditya Birla fashion and Retail Ltd.) :
Worked with Planet fashion (Aditya Birla Fashion and Retail Ltd.), Delhi From 10/09/2013 to 15/06/2016. As a Asst. Store Manager .
Store Operations :
** Overseeing the day-to-day management of the store in accordance with overall company policy.
** Developing plans to improve the commercial performance of the store by increasing its turnover and maximizing profitability.
Implemented data centric approach resulting in increased sales by up to 30%.
** Managing the space according to the margins and inventory turnover of the products.
** Expanding and reducing the product lines according to the incremental sales and analysing the respective performance of products.
** Using software shoper9 for data mining and analysis.
** Ensuring safety of all customers and employees on store premises. Holding regular safety meetings; resolving health and safety, legal and security issues.
Visual Merchandising & Inventory Control :
** Managing stock levels; ensuring that visual merchandising is consistent with customers' expectations of the brand.
** Checking inventory of products, ensuring that shelves and racks remain stocked and that the product is frequently rotated out of storage areas.
** Evaluating shrinkage, implementing effective merchandising techniques and customer service skills to minimize the possibility of the product being stolen.
Client Relationship Management :
** Managing customer centric operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.
** Interfacing with high net worth clients for understanding their requirements.
** Suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.
WEST SIDE (A TATA RETAIL ENTERPRISES), Delhi :
Worked with West side (A TATA RETAIL ENTERPRISES), Delhi From 11/11/2011 to 04/04/2013. As a Customer Care Executive.
Store Operations :
** Managing & executing various promotional activities / events and escalating business, profitability and market coverage.
** Overseeing the day-to-day management of the store in accordance with overall company policy.
** Checking inventory of products, ensuring that shelves and racks remain stocked and that the product is frequently rotated out of storage areas.
** Evaluating shrinkage, implementing effective merchandising techniques and customer service skills to minimize the possibility of the product being stolen.
** Client Relationship Management
** Interfacing with high net worth clients for understanding their requirements.
** Suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.
** Ensuring customer satisfaction by achieving delivery & service quality norms.
EDUCATION/CREDENTIALS :
** 10th from JAC (L B High School Mirzaganj, Jharkhand),
** 12th from JAC (Chotanagpur College Ramgarh , Jharkhand).
** Graduation from Binoba Bhave University , Hazaribagh ,Jharkhand .
ADDITIONAL CERTIFICATION :
** Basic knowledge of Computer.
** Good working knowledge in Excel Workbook (Short keys, hourly updation and pivot table.
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