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OSS Engineer Resume Sample, Experience : 5 years

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Biodata

Name of the Candidate:[Private]
Name of the Post Applied:OSS Engineer
Job related skills / software:Ericsson OSS solutions, Veritas Volume Manager, Symantec Netbackup, Cluster Solution,Installing and updating/upgrading system for different customers
Category:IT / Computer
Sub Category:Telecom/ RF/ BMS/ BTS/ BSS Engineer
Years of Experience:5 years
State:Haryana
Gender:Female
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Tech. : Bachelor of Technology
Major / Specialization:Electronics and Communications
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Career Summary :
** A self-driven and motivated person, experience at working both independently and in a team-oriented, collaborative environment.
** Worked on different solution provided by Ericsson such as OSS-RC and ENIQ.
** Work on various technologies such as Symantec Netbackup, VxVM, VCS, HARS, Versant and Sybase.

Academia :
B.Tech (Electronics and Communication Engineering) from Mody Institute of Technology & Science in 2012 with 73.3% marks

Technical Skills :
** Storage Concepts :EMC Clariion and Volume Creation
** Applications : Ericsson OSS solutions, Veritas Volume Manager, Symantec Netbackup, Cluster Solution
** Database :Sybase Adaptive Server Enterprise, IQ
** Operating Systems :Windows, Solaris

Work Experience :
* *Ericsson India Global Services Pvt. Limited, GURGAON (August 2012 – Present)
Support Engineer, Systems and Telecom applications (August 2012 - Present)
** Installing and updating/upgrading system for different customers.
** Maintaining SLA, WLA and escalations.
** Working on various technical domains on daily basis like maintaining cluster solution (HACS, HARS), backup issues (NetBackup), Protocol level security (SSH and CORBA), database administration (Versant and Sybase).
** Troubleshooting of Fault, Performance & Configuration management system for OSS-RC.
** Troubleshooting of Other Network Solution of Ericsson-ENIQ
** Learning ENM (Ericsson Network Management) which is designed for automated optimization and advanced troubleshooting for improved network performance.

Project :
Project for Ericsson India Operators (RINA-Region India Project for Operators : BSNL, Airtel, Vodafone, Reliance)- September 2012 – March 2013
CSR handling related to IP/MPBN Networks
Troubleshooting problems related to Smart Edge R6 System and Juniper Networks.

Project for Ericsson India Operators (RINA-R


egion India Project for Operators : BSNL, Airtel, Vodafone, Reliance)- April 2013 – March 2014
CSR handling related to OSS-RC
Troubleshooting problems related to OSS-RC, ENIQ, BIS server
Handled OSS emergencies as a part of ERT(Ericsson Recovery Team)

Offsite Project for Ericsson (RWCE-Region Western & Central Europe Project for Operator- Vodafone, Netherlands)- September'2014 – July'2015
Emergency and CSR handling related to OSS-RC performance, configuration and fault management.
System monitoring and troubleshooting problems related to OSS-RC, ENIQ, BIS server

Offsite Project for Ericsson (RLAM-Region Latin America)-June'2016 –Dec’2016
CSR handling related to OSS-RC performance, configuration and fault management.
System monitoring and troubleshooting problems related to OSS-RC, ENIQ, BIS server
Provided 24x7 support to Guatemala Customer in ENIQ auditing.

Offsite Project for Ericsson (RMEA-Region Middle East Asia)-Jan'2017 –Mar’2017
CSR handling related to OSS-RC performance, configuration and fault management.
System monitoring and troubleshooting problems related to OSS-RC, ENIQ, BIS server

Other Achievements :
** Awarded with ON SPOT award for efficient emergency handling and customer satisfaction for Netherlands(RWCE) customer.
** Successfully completed VxVM 250-252 Veritas Volume Manager certification in Feb’2017
** Successfully completed ETCP-201 IP Networking certification (Ericsson Technical Certification Program) with 77.33%
** Received appreciations for excellent remote support for various Europe and Middle East Operators.
** Active member of ESPOCUL(Ericsson Cultural Society), organized various events in Ericsson.
** Participated in EPL-2017(Ericsson Premier League)
** Participated in Haptics Robotics Workshop held at TechFest 2011, IIT Bombay.

Personal Information :
Languages known : English and Hindi
Hobbies : Singing, Dancing, playing Badminton and Sudoku

Date :
Place  :
 

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