CAREEROBJECTIVE :
I would like to enhance my career in the field of Hardware & Networking. Willing to work under a challenging and professional environment to utilize my skills, abilities and contribute towards the growth and process of the employer firm.
PERSONAL DETAILS :
Santosh P. Vishwakarma
Sainath Seva Society, Sainath Nagar No.-3,
Near Police Chowki, Suleman / (Kallu Seth Chawl),
Ambawadi, S.V.Road, Dahisar (East), Mumbai – 400068. (Maharastra), India.
Mobile No. : +91 8879000143.
Email-id : santoshv_1984 AT outlook.com
A BRIEF OVERVIEW :
** 10 years of experience in Hardware & Networking Field.
** Involved in various activities in the organization for assessing employee performance and building pro-active strategies to enhance productivity & User’s satisfaction.
** Keen communicator with the ability to relate to people across all hierarchical levels in the organization.
** Presently associated with MT EDUCARE LIMITED (Mahesh Tutorials),HO-Mumbai as Sr. Engineer – ICT.
STRENGTHS :-
Time management, strong communication skills, quick learner, never say die attitude, Optimist, good team player and team leader.
TECHNICAL KNOWLEDGE :-
Operating Systems : Windows NT, Windows 98se, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, & Windows Server 2008, 2012, 2016.
Packages : MS-Office 2000, 2003, 2007, 2010, 2013 & 2016 and Others.
GLOBAL CERTIFICATION :
2013 :Microsoft Certification.
Microsoft Certification ID :-MCID : 10522475
Microsoft® Certified Solutions Associate :- Windows Server 2008, Server Administrator (MCSA).
1. Microsoft Certified Professional.
2. Microsoft® Certified Solutions Associate : Windows Server 2008.
3. Microsoft® Certified Technology Specialist : Windows Server 2008 Network Infrastructure, Configuration.
4. Microsoft® Certified Technology Specialist : Windows Server 2008 Active Directory, Configuration.
PROFESSIONAL CERTIFICATION :
** Diplomain COMPUTER Hardware &Networking (From IMAC Solution Pvt. Ltd.)
** Certificate COURSEin LAPTOP REPAIRING (From JOSHI’S KOHINOOR TECHNICAL INSTITUTE.)
** Microsoft Certified Solutions ASSOCIATE (MCSA)COURSE (From IIJT Education Pvt. ltd.)
WORK EXPERIENCE :
1. Organization : MT EDUCARE LIMITED (Mahesh Tutorials), Mumbai, Maharashtra.
Designation : Sr. Engineer – ICT (IT & Communication Technology).
Location : Corporate Office.
Duration : Since 30th December 2008 to till date.
MT EDUCARE LIMITED (Mahesh Tutorials) was established in the year 1988. The main business objectives of the company are revolutionizing education and transforming lives.
JOB RESPONSIBILITIES :
** Providing support to computer systems at Branches and Corporate Office.
** Take care of Hardware/Software/Networking Requirements as per the Organizational Needs.
** Installation of Operating Systems, Updation latest OS Patches, Drivers, Software’s, Antivirus Software, Routers/Switches, IP Cameras, NAS (Data Storage Device), Scanner and Printers.
** Visiting branch offices, evaluating problems, and implementing corrections.
** Installing the appropriate systems.
** Providing support for the systems throughout the working day.
** Solving problems connected to the network and the systems.
** Ensuring that all the separate elements of the system are working together properly.
** Monitoring the network efficiency.
** Applying patches and updates.
** Planning security measures.
** Implementing security measures.
** Training other IT staff.
** Educating company employees about computer security.
** Setting up user accounts and retrieving information including passwords and account user names.
** Performing regular backups and restoring information if necessary.
** Monitoring the storage capabilities of the system.
** Monitoring security measures and making sure the system is not coming under attack.
** Providing technical support on call or remotely.
** Maintaining daily updates reports.
** Worked as Office Assistant, & Cyber Café Incharge, in Compunic Zone at Kandivali East, (Mumbai – 400101).
Last 1year.
** Worked as Field Hardware & Network Engineer, in Nilkanth Engineering, at Dahisar East, (Mumbai-400068). Last 1year.
** Worked as Field Hardware & Network Engineer, in Parul IT World, (Planet Pentium) at Thakur Village, Kandivali East, (Mumbai-400 101). Last 1year.
** Worked as Software Tester (Robomate+ and White Label Applications), in MT Educare Ltd. (Mahesh Tutorials), at Mulund West, (Mumbai-400 080). Last 2year.
** Testing of Application, application based design & requirements.
** Manually testing the GUI Application takes into consideration its functional requirements.
** Bug reporting and tracking in Bugzilla.
** App Testing on Test Automation Tools like : Katalon Studio. (Fresher Level).
** Working as Sr. Engineer– ICT Department(Corporate Office), in MT Educare Ltd. (Mahesh Tutorials), at Mulund West, (Mumbai-400 080). Last 6year.
** Working as Team Leader (Lead Technical Support), in MT Educare Ltd. (Mahesh Tutorials), at Mulund West, (Mumbai-400 080). Last 4year.
SKILLS :
** Problem-solving skills.
** A technical mind.
** An organised mind.
** Attention to detail.
** In-depth knowledge of computer systems.
** Enthusiasm.
** Ability to describe technical information in easy-to-understand terms.
** Good communication skills.
** Discretion (since confidential data is held on computer systems).
** Patience.
TECHNICAL EXPERIENCE KNOWLEDGE :
** Knowledge about Computer Desktop & Laptops.
** Knowledge about Computer Hardware and Network.
** Operating System (OS) Installation – Windows-98, XP, Vista, 7, 8, 10, Server-2003, 2008, 2012, 2016, Linux, MS-Office, System Drivers and Other Applications with Troubleshooting.
** Manage Field Engineers and Technical Support (Remotely/Telephone).
** Manage Team Lead for Technical Support (13 Person Team).
** Installing and Managing the IP Cameras (Panasonic).
** Managing the Access Controller (RFID System).
** Managing the Data Backup Server (Synology Device).
** Managing the Antivirus Server (Kaspersky Security Center).
** Computer assembling and maintenance.
** Troubleshooting hardware and software problems.
** Performance Monitor.
** File Sharing, Permissions.
EDUCATION QUALIFICATION :
2013 :Board of High School and Intermediate Education U.P. Allahabad. SSC Allahabad Uttar Pradesh March – 2013 69.33%
2016 :Board of High School and Intermediate Education U.P. Allahabad. HSC Allahabad Uttar Pradesh March – 2016 76.80%
2018 :Dr. Ram Manohar Lohia Avadh University U.P. Faizabad. B.A. PART I Faizabad Uttar Pradesh July – 2018 62.17%
PERSONAL INFORMATION :
** Date of Birth : 28th January 1984.
** Languages : Hindi, English, Marathi,
** Nationality : Indian.
** Gender : Male.
** Marital Status : Married.
** Passport No. : N3230243. (Expiry Date:17/09/2025.)
KEY SKILLS :
** Willing to take new challenges and work in a team.
** Self-Confident, Positive thinking.
** Ability to learn new things.
INTERESTS / HOBBIES :
** Internet Surfing,
** Listening Soft Music.
** Playing Volley Ball.
** Karate.
** Travelling.
DECLARATION :
I hereby declare that the above mentioned information is true as per as my knowledge.
DATE :
PLACE :